Customer Experience Specialist — Evenings & Weekends

River Valley Co-op; Easthampton (MA); In loco; USD 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

River Valley Co-op in Easthampton, MA seeks a Customer Service Team Member with open availability, including evenings and weekends. You will greet shoppers, process purchases, and support both in-store and web orders with accuracy and friendliness.

Responsibilities include applying discounts, assisting with web carts, stocking, and maintaining a clean environment, while delivering excellent service. River Valley Co-op is an equal opportunity employer.

Competenze

• Experience serving the public.
• Familiarity with natural foods.
• Accuracy, attention to detail.
• Ability to handle multiple demands.
• Ability to stay calm under pressure.
• Outgoing, friendly personality.
• Ability to stand for long periods.
• Ability to lift 50 lbs.
• Regular, predictable attendance.

Mansioni

• Welcome shoppers into our stores and processing their orders efficiently and accurately.
• Process shopper purchases at registers and online, applying discounts and coupons.
• Handle payment tenders with cash drawer accuracy.
• Package customer purchases with care and ensure food safety.
• Offer carry-out service and maintain parking lot safety and orderliness.
• Assist with web cart orders and respond to customer inquiries.
• Refer unresolved questions to the appropriate co-worker and share product knowledge.
• Participate in ownership drives and communicate co-op specials and events.
• Maintain a clean, safe work environment and perform other tasks as assigned.

Descrizione del lavoro

River Valley Co-op in Easthampton, MA seeks a Customer Service Team Member with open availability, including evenings and weekends. You will greet shoppers, process purchases, and support both in-store and web orders with accuracy and friendliness.

Responsibilities include applying discounts, assisting with web carts, stocking, and maintaining a clean environment, while delivering excellent service. River Valley Co-op is an equal opportunity employer.