Part-Time Online Instructional Tech I

Lone Star College; Texas; On-site; USD 31,000 - 45,000; Part time

Job summary

Lone Star College System in Texas is seeking a PT Online Instructional Tech I to provide a robust and reliable online learning environment. You will deliver training and support for online learning technologies through live chat, ticketing, phone, and in-person meetings to support faculty and students.

The ideal candidate will implement and maintain high-quality online tools, consult with faculty to enhance courses, stay current with emerging technologies, and document best practices.

Qualifications

• Bachelor's degree and at least 3 years of related work experience, or equivalent combination of education and experience.
• Specialization in technical area as required.

Responsibilities

• Perform just in time training and support utilizing live chat and ticket-based inquiries, as well as phone and in person meetings.
• Keep faculty and students abreast of best practices and emerging technology including the update or production of training documentation, as well as in person and virtual training.
• Implement, test, and maintain high quality online technologies utilizing project management, knowledge management, and industry standard best practices.
• Consult with faculty to recommend and implement online tools in their courses and update course design using current best practices.
• Stay abreast of emerging online technologies and trends.
• Responsible for other reasonable, related duties as assigned.

Skills

Diversity collaboration

Attention to detail

Confidentiality

Multi-tasking

Education

Bachelor's degree

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-System Office, University Park

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu.

Lone Star College System Office employees are based at one of two System Office locations: The Woodlands and University Park. Both are sites for multiple administrative departments and systemwide training programs.

The address is 20515 SH 249 (SH 249 and Louetta Road), Houston, Texas 77070-2607. All applicants must reside in Texas.

Job Description

Purpose and Scope:

The PT Online Instructional Tech I provides a robust and reliable learning environment for online instruction. He or She provide critical and non-critical training and support for currently supported, evolving, and emerging online learning technologies.

Essential Job Functions:

1. Perform just in time training and support utilizing live chat and ticket-based inquiries, as well as phone and in person meetings
2. Keep faculty and students abreast of best practices and emerging technology including the update or production of training documentation, as well as in person and virtual training
3. Implement, test, and maintain high quality online technologies utilizing project management, knowledge management, and industry standard best practices
4. Consult with faculty to recommend and implement online tools in their courses and update course design using current best practices
5. Stay abreast of emerging online technologies and trends
6. Responsible for other reasonable, related duties as assigned

Knowledge, Skills and Abilities:

• Ability to work with a diverse group of people
• Strong attention to detail and accuracy
• Ability to maintain confidentiality
• Ability to multi-task and prioritize duties

Physical Abilities:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications:

• Bachelors degree and at least 3 years of related work experience, or equivalent combination of education and experience.
• Specialization in technical area as required

Salary

Hourly Pay Rate is $27.69

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

E-Verify Information

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Equal Employment Opportunity

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.