Part-Time Ombudsman Coordinator — Long-Term Care

Family Service League Inc.; North Bay Shore (NY); On-site; USD 29,000 - 35,000; Part time

Job summary

Family Service League is seeking a part-time Adult Homes Coordinator for our Ombudsman Program in Bay Shore, NY. The role involves visiting Adult Homes weekly, visiting uncovered nursing homes and assisted living facilities, and mentoring volunteers.

Qualified candidates will have a Bachelor's Degree in human services or related field, NYS Ombudsman license, and at least 3 years of experience with older adults. Strong communication and organizational skills are required.

Qualifications

• Bachelor's Degree in human services, social work or related field.
• NYS Ombudsman license/certification; LTCOP Ombudsman Certification training provided.
• Minimum of 3 years of experience working with older adults and disabled individuals.
• Understanding of aging, health care and long-term care issues preferred.
• Computer proficiency, including Microsoft Office.
• Strong interpersonal, organizational, communication and presentation skills.
• Valid and clean NYS Driver's License.

Responsibilities

• Visit assigned facilities to ensure residents have access to an Ombudsman.
• Complete reports and documentation by deadlines.
• Travel throughout Suffolk County to provide coverage.
• Assist staff and residents to develop resident councils and rights training.
• Attend staff meetings and LTCOP trainings.
• Ensure compliance with policies, standards and regulatory requirements.
• Provide resources and referrals to residents and families.
• Demonstrate cultural competency in communications and conflict resolution.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Verbal communication

Written communication

Presentation skills

Computer proficiency

Education

Bachelor's Degree in human services, social work or related field

NYS Ombudsman license/certification

LTCOP Ombudsman Certification

Job description

Family Service League is seeking a part-time Adult Homes Coordinator for our Ombudsman Program in Bay Shore, NY. The role involves visiting Adult Homes weekly, visiting uncovered nursing homes and assisted living facilities, and mentoring volunteers.

Qualified candidates will have a Bachelor's Degree in human services or related field, NYS Ombudsman license, and at least 3 years of experience with older adults. Strong communication and organizational skills are required.