Part-time Office Manager - Learning Center

Sylvan Learning; Paramus (NJ); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player in supplemental education is seeking a Part-time Office Manager for their Learning Center. This role is pivotal in providing exceptional customer service and ensuring families recognize the value of their educational offerings. You'll engage with parents, understand their needs, and help generate new revenue through high-quality program delivery. If you have a passion for education and strong communication skills, this is an exciting opportunity to make a difference in students' lives while working in a supportive environment.

Qualifications

• Experience in customer service and lead generation.
• Strong people and communication skills are essential.

Responsibilities

• Discover customer needs and generate new revenue.
• Deliver high-quality programs and track success metrics.

Skills

Customer Service

Lead Generation

Relationship Management

Presentation Skills

Verbal Communication

Job description

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Job Summary
Being part of the Sylvan Learning Center means you’re the catalyst for families to discover that Sylvan is the only option when it comes to supplemental education.

Key Qualifications

• Passionate about delivering the highest level of customer service to Sylvan families.
• Some experience in customer service, lead generation, acquisitions, and relationship management.

Description
At Sylvan Learning Center, you discover customer needs through initial inquiries and parent interaction. You generate new revenue by ensuring high-quality programs are delivered while tracking your success with various metrics.

Additional Requirements

• You have experience in a business setting and customer-facing sales environment.
• You possess strong people, presentation, and verbal communication skills.
• Availability in afternoons and early evenings. Two Saturday mornings per month (every Saturday morning may be available if preferred by the candidate).

Sylvan is an Equal Employment Opportunity Employer committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.