Part-Time Office Clerk — Admin & Customer Support

Kemper; Springdale (OH); On-site; USD 15,000 - 26,000; Part time

Benefits offered by this job

Health plans

Dental plans

401(k) match

Tuition assistance

Paid time off

Employee discounts

Job summary

Kemper in Cincinnati, OH is seeking a part-time Office Clerk to support the District Manager and staff. This role handles admin tasks, financial transactions, customer inquiries, and office organization to keep the district office running smoothly.

The ideal candidate has a high school diploma, at least 1 year of admin or customer service experience, and proficiency with MS Office and Salesforce; familiarity with insurance processes is a plus.

Qualifications

• High school diploma or equivalent required.
• 1+ years of administrative, office, or customer service experience required; prior insurance or financial services experience preferred.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to manage financial transactions with accuracy and accountability.
• Proficient in MS Outlook, Excel, Word, and Salesforce (preferred).
• Strong customer service mindset with the ability to assist clients and internal staff.

Responsibilities

• Answer incoming calls, assist customers, and relay messages to agents and sales managers.
• Return calls and follow up on inquiries as needed.
• Support agents with licensing, underwriting notifications, policyholder information, and Salesforce processes.
• Communicate with Home Office regarding policy status, claims, and underwriting.
• Process payments received by mail, drop box, walk-in, or phone.
• Balance daily transactions and report out-of-balance amounts.

Skills

Organizational skills

Time management

Multitasking

Verbal & written communication

MS Outlook

Excel

Word

Salesforce (preferred)

Education

High school diploma or equivalent

Tools

Salesforce

MS Outlook

Excel

Word

Job description

Kemper in Cincinnati, OH is seeking a part-time Office Clerk to support the District Manager and staff. This role handles admin tasks, financial transactions, customer inquiries, and office organization to keep the district office running smoothly.

The ideal candidate has a high school diploma, at least 1 year of admin or customer service experience, and proficiency with MS Office and Salesforce; familiarity with insurance processes is a plus.