Insurance Office Admin Clerk

Kemper Corporation; Nacogdoches (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and dental plans

401(k) match

Tuition assistance

Volunteer programs

Paid time off

Employee discounts

Job summary

Kemper Corporation in Nacogdoches, TX is seeking a full-time Office Clerk to support the District Manager, staff, agents, and policyholders. The role focuses on administrative processes, payments, data entry, and office organization to keep the district running smoothly.

The ideal candidate has 1+ years in admin or customer service, strong MS Office and Salesforce familiarity, and a service mindset to assist clients and colleagues.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1+ years of administrative, office, or customer service experience required; prior insurance or financial services experience preferred.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to manage financial transactions with accuracy and accountability.
• Proficient in MS Outlook, Excel, Word, and Salesforce (preferred).
• Strong customer service mindset with the ability and strong willingness to assist both clients and internal staff.

Responsibilities

• Answer incoming calls, assist customers, and ensure messages are relayed promptly to agents and sales managers.
• Support agents with licensing, underwriting notifications, policyholder information, and Salesforce processes.
• Process payments received by mail, drop box, walk-in, or phone.
• Enter paper applications into FDE Batch, scan, and index documents into the imaging system.
• Maintain secure and organized district office and supply room.
• Provide general support to District Manager and staff.

Skills

Customer service

Data entry

Organization

Time management

Education

High school diploma or equivalent

Tools

MS Outlook

Excel

Salesforce

Word

Job description

Kemper Corporation in Nacogdoches, TX is seeking a full-time Office Clerk to support the District Manager, staff, agents, and policyholders. The role focuses on administrative processes, payments, data entry, and office organization to keep the district running smoothly.

The ideal candidate has 1+ years in admin or customer service, strong MS Office and Salesforce familiarity, and a service mindset to assist clients and colleagues.