Insurance Admin Clerk – Client Care & Ops

Kemper; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Kemper is seeking an Office Clerk to support the Field Agency Manager. This in-office role focuses on handling administrative duties and delivering excellent customer service to policyholders.

Ideal candidates have 1+ years of administrative experience, strong communication skills, and proficiency in MS Outlook, Excel, PowerPoint and Word. Join Kemper to contribute to a high-performing, diverse team in a leading specialty insurer.

Qualifications

• 1+ years of experience as an Office clerk.
• High School diploma or equivalent.
• Excellent verbal and written communication skills.
• Good organizational, time management and customer service skills.
• Proficient in MS Outlook, Excel, PowerPoint and Word.
• The selected candidate will be required to work in-office.

Responsibilities

• Answer phones and assist policyholders.
• Help agents with licensing, underwriting notifications, policyholder information to process new and future business.
• Communicate with Home Office personnel regarding policy status, underwriting notifications, claims status, and other important policyholder and agency information/actions are also required.

Skills

Administrative experience

Customer service skills

Excellent verbal and written

Organizational and time management

Education

High School diploma or equivalent

Tools

MS Outlook

Excel

PowerPoint

Word

Job description

Kemper is seeking an Office Clerk to support the Field Agency Manager. This in-office role focuses on handling administrative duties and delivering excellent customer service to policyholders.

Ideal candidates have 1+ years of administrative experience, strong communication skills, and proficiency in MS Outlook, Excel, PowerPoint and Word. Join Kemper to contribute to a high-performing, diverse team in a leading specialty insurer.