Part-Time Office Assistant — Mail & Admin Support

Sound Physicians; Nashville (TN); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

PTO accrual as per policy

Paid holidays

Job summary

Sound Physicians seeks a part-time Office Assistant to handle daily mail operations at our Nashville office. The role supports confidential document handling, routing, and basic office duties during 20–25 hours per week, Monday to Friday. Training period requires morning availability.

The ideal candidate is highly organized, detail-oriented, and comfortable with sensitive information, with 1–3 years in related roles and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in mailroom operations, administrative coordination, office operations, records management, document handling, or similar work preferred.
• Healthcare, shared services, finance, legal, compliance, or other confidential document environments preferred.
• Must possess and maintain a valid driver's license and current automobile liability insurance, with local travel as needed.

Responsibilities

• Receive, sort, open, scan, and route incoming mail in accordance with procedures.
• Review mail content to determine department, owner, or escalation path.
• Maintain tracking of received mail, routed items, unresolved items, and aging items.
• Scan and upload mail to electronic location or workflow using designated tools.
• Ensure timely routing of mail to internal owners, departments, or shared service teams.
• Maintain confidentiality and secure handling standards for all materials.
• Support daily mailroom operations, including equipment use, supplies, and vendor coordination.
• Process inbound checks per Accounting SLAs.
• Coordinate with stakeholders to clarify routing rules and ownership.
• Assist with maintaining mailroom SOPs, routing guides, and checklists.
• Identify process gaps or routing issues and elevate.

Skills

Attention to detail

Communication skills

Organization

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Scanning equipment

Document management tools

Job description

Sound Physicians seeks a part-time Office Assistant to handle daily mail operations at our Nashville office. The role supports confidential document handling, routing, and basic office duties during 20–25 hours per week, Monday to Friday. Training period requires morning availability.

The ideal candidate is highly organized, detail-oriented, and comfortable with sensitive information, with 1–3 years in related roles and a valid driver’s license.