Part-time Night Auditor

Tapestry Conshohocken; Charlotte (NC); On-site; USD 22,041 - 26,449; Part time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

Disability insurance

401K options

Tuition assistance

Discounted hotel rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality is hiring a Part-Time Night Auditor in Charlotte, NC. The role is on-site at our Ballantyne Village Way location, operating during overnight hours as the hub for guest interactions when management is not on duty.

You’ll ensure a safe, smooth experience while assisting with late-night check-ins and check-outs. The position emphasizes proactivity, responsiveness and guest safety, with a focus on maintaining lobby appearance and following emergency procedures.

Qualifications

• Previous front desk or night audit experience preferred.
• Strong communication and customer service skills.
• Ability to work independently during night shifts.

Responsibilities

• Process credit card transactions and balance daily, including related restaurant, events, and lounge charges.
• Verify, balance and review hotel room availability for the night.
• Perform check-in and check-out procedures for arriving and departing guests.

Job description

Locations

Showing 1 location NC, AC Charlotte AC Charlotte 14819 Ballantyne Village Way Charlotte, NC 28277, USA

• On-site
• Front Office
• Part-Time
• Requisition #: PARTT062636

Description

We are hiring a Part-Time Night Auditor!

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Reasons our associates like working for us

• medical/dental/vision plans
• life insurance
• ST/LT disability options
• 401K options
• tuition assistance
• discounted room rates at Concord managed hotels
• training & development
• career advancement opportunities

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with your associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay Range: $16.00 - $19.20 per hour

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Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.