PART TIME - Night Audit

Paycom; Lenox (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

401K

Referral Bonus

Medical, Dental, Vision, Voluntary Ben

FSA and HSA options

Associate Travel Program Discounts

Internal Promotion Opportunities

Job summary

Paycom is seeking a Night Auditor to perform night audit functions within our hotel operations. You will check guests in and out, handle payments, and ensure accurate daily revenue reconciliation in the Property Management System.

The role requires strong math skills, reliability, and the ability to manage multiple tasks during overnight shifts. Prior audit experience is a plus, with opportunities for internal promotion.

Qualifications

• High School Diploma or equivalent required.
• Excellent math and reasoning skills are essential.
• Ability to organize work and use independent judgment.
• Honesty and dependable with a positive attitude.

Responsibilities

• Check guests in and out promptly using up-selling techniques to maximize room rates.
• Process guest payments in accordance with policies; balance cash and postings.
• Respond to guest requests promptly and promote hotel services and outlets.
• Resolve minor guest complaints and inform supervisor of major issues.
• Reconcile revenues and perform night audit functions in the PMS system.

Skills

Math skills

Reasoning skills

Organization

Reliability

Education

High School Diploma or equivalent

Tools

Property Management System (PMS)

Job description

COME AND JOIN OUR AMAZING TEAM!Most positions do require weekend and holiday availability.We are pleased to share the benefit options that we offer:Paid Time Off401K InvestmentReferral BonusAssociate Development Plan OpportunitiesInternal Promotion OpportunitiesMedical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associatesAssociate Travel Program DiscountsNight Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift. Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.Duties to include, but not limited to:Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies and procedures.Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.Books guest reservations or coordinates with reservation center.Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.Issues, controls and releases guest safe-deposit boxes.Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.Reconcile room rates charged.Reconcile all revenues to Property Management System.Performs night audit functions in Property Management System.