Part Time Night Audit

Wright Investments, Inc.; Jackson (WY); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Wright Investments, Inc. is seeking a Night Auditor for the hotel’s overnight shift from 11pm to 7am. The role balances daily revenue and expenses while delivering exceptional guest service and may assume manager-on-duty responsibilities.

Key duties include posting charges, maintaining master accounts, and generating daily revenue summaries, with focus on accuracy, security, and guest satisfaction in a professional hotel environment.

Qualifications

• Minimum one year in a similar role or guest service with relief night audit duties.
• Knowledge of accounting procedures and strong attention to detail.
• Ability to communicate clearly and professionally.
• Ability to operate a variety of computer applications.
• Availability to work weekends, holidays, overtime, and alternating shifts.
• Ability to stand for extended periods (up to 4 hours) and perform light physical movements.
• Primarily indoor work environment within hotel facilities.

Responsibilities

• Post charges and transactions to guest accounts.
• Maintain and transfer charges to master accounts.
• Investigate out-of-balance situations and make corrections.
• Prepare daily revenue summaries and front office reports.
• Perform end-of-day system procedures for next day operations.
• Serve as night manager-on-duty and complete MOD report.
• Assist guests with check-in/check-out and inquiries about rates and rooms.
• Resolve guest complaints using the Guest Service Recovery method.

Skills

Attention to detail

Clear communication

Active listening

Computer applications

Weekend/holiday availability

Job description

Night Auditor

One night only: Thursday nights from 11pm to 7am.

Position Summary

The Night Auditor is responsible for balancing the daily revenue and expense transactions for the hotel while providing exceptional guest service in a professional and genuinely friendly manner. This role may also serve as the manager-on-duty during the shift and ensures the successful overnight functioning of the Front Office.

Key Responsibilities

• Post appropriate charges and transactions to guest accounts.
• Maintain, review, post, and/or transfer charges and deposits to master accounts.
• Investigate or analyze out-of-balance situations and complete necessary corrections.
• Prepare daily revenue summaries and front office statistical reports.
• Perform end-of-day system procedures and prepare systems for the next day’s operations.
• Serve as night manager-on-duty as assigned and complete the MOD report.
• Assist guests with check-in, check-out, and general inquiries regarding rates, room types, amenities, and local area information.
• Resolve guest complaints using the company’s Guest Service Recovery method, escalating when necessary.
• Complete end-of-shift reports and deposits following company cash-handling standards.
• Maintain awareness of security and safety concerns and notify supervisors of risks.
• Keep work areas clean and organized and maintain safe work habits.
• Perform additional duties as needed, required, or directed.

Qualifications

• One year of experience in a similar position or guest service agent experience with relief night audit responsibilities preferred.
• Knowledge of accounting procedures and strong attention to detail.
• Ability to communicate clearly and professionally through proper grammar and active listening.
• Ability to operate a variety of computer applications.
• Availability to work weekends, holidays, overtime, and alternating shifts.
• Ability to stand for prolonged periods (up to 4 hours or more).Ability to perform very light, infrequent physical movements such as bending, stretching, stooping, or squatting.
• Primarily indoor work environment within hotel facilities.