Part-Time Museum Retail Specialist — Guest Experience

Phillip and Patricia Frost Museum of Science; Miami (FL); On-site; USD 29,000 - 35,000; Part time

Job summary

The Phillip and Patricia Frost Museum of Science is actively seeking a part-time, temporary Retail Sales Ambassador to enhance our Retail team. This role involves processing sales, handling inventory tasks, and merchandising for the Science Store and other retail locations. The hourly wage is $15.60.

Availability requires three days a week including one weekend day, plus holiday hours. The temporary assignment runs from November 1, 2025 to January 15, 2026.

Qualifications

• High School diploma; higher education preferred.
• Customer service experience in a high-volume environment.
• Friendly demeanor and strong interpersonal skills.
• Fluency in multiple languages is desirable.

Responsibilities

• Actively participate in all inventory-related task assignments and ensure the accuracy and completion of tasks daily.
• Complete replenishment tasks and ensure the retail floor is prepared for guests.
• Handle multiple tasks in a fast-paced environment, including inventory counts, sorting, merchandising, and restocking in a loading dock setting.
• Adhere to department policies and procedures concerning cash handling, information security, and inventory management.
• Assist guests with transactions, questions, and concerns, ensuring a seamless and friendly experience.
• Utilize customer service training to identify and resolve guest issues.
• Represent the museum with integrity, embodying organizational values and promoting our mission daily.
• Identify and communicate areas of improvement to maximize guest satisfaction.
• Assist guests with information and direction during emergencies or evacuations.
• Enforce company safety policies.

Skills

Customer service

Multitasking

Communication skills

Team player

Multilingual

Education

High School diploma

Job description

The Phillip and Patricia Frost Museum of Science is actively seeking a part-time, temporary Retail Sales Ambassador to enhance our Retail team. This role involves processing sales, handling inventory tasks, and merchandising for the Science Store and other retail locations. The hourly wage is $15.60.

Availability requires three days a week including one weekend day, plus holiday hours. The temporary assignment runs from November 1, 2025 to January 15, 2026.