Part-Time MSHM Program Operations Coordinator

Indiana University; Bloomington (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

HSA contributions

Tuition subsidy

Paid holidays

PTO

EAP

Job summary

Indiana University’s O'Neill School of Public and Environmental Affairs in Bloomington is seeking a part-time Program Administrator to support the Master of Science in Healthcare Management (MSHM) program. The role focuses on coordinating activities, tracking deadlines, and maintaining program documentation.

You will build practicum partnerships, manage alumni data, support CAHME accreditation, and develop AI-enabled workflows to improve efficiency.

Qualifications

• Bachelor’s degree in a relevant field.
• 2 years of professional experience in program administration or related field.
• Ability to organize multiple and competing responsibilities with attention to detail.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office and other business/educational software platforms.
• Experience with CRM and database systems preferred.

Responsibilities

• Supports day-to-day operations of the MSHM program, coordinating activities and deadlines.
• Manages practicum partnerships and student placements with employer partners.
• Maintains alumni and career outcomes data and reporting.
• Supports CAHME accreditation through data collection and documentation.
• Develops AI-enabled administrative solutions to improve efficiency.
• Prepares dashboards, reports, and analyses for leadership decisions.

Skills

Organization

Communication

Stakeholder management

Confidential info handling

Microsoft Office

Data analysis

Education

Bachelor's degree

Master's degree preferred

Tools

CRM systems

Student information systems

BI tools / dashboards

AI tools / prompt engineering

Job description

THE O'NEILL SCHOOL - BL SPEA (BL-SPEA-IUBLA)

O'Neill School of Public and Environmental Affairs works to build a better world by stewarding the development of welcoming societies, democratic governance, and a healthy, sustainable environment. With partners across the public, private, and nonprofit sectors, we pursue education, scholarship, and civic engagement at the crossroads of policy, science, and management. We give our students the knowledge and skills to have a significant impact around the globe.

Our Values

• Excellence - Aiming to be the best in all that we do and developing the professional and personal capabilities necessary to improve the world through our work.
• Meaning and impact - Pursuing careers and service that add purpose and meaning to our lives, encouraging others to do so, and improving quality of life for individuals and societies.
• Ongoing learning - Continuously developing the skills, knowledge, experience, and sound judgment necessary for wise and informed decision-making.
• Well-being - Emphasizing the well-being and safety of individuals and the health of our natural environment as essential for thriving communities and well-functioning, just societies.

Responsibilities

• Supports the day-to-day operations of the Master of Science in Healthcare Management (MSHM) program, including coordinating activities, monitoring deadlines, and maintaining program documentation.
• Coordinate practicum partnerships and student placements by maintaining relationships with employer partners, preceptors, and practicum organizations.
• Manages alumni and career outcomes data, including employment tracking, reporting, and alumni engagement activities.
• Support Commission on Accreditation of Healthcare Management (CAHME) accreditation, assessment, and continuous quality improvement initiatives through data collection, reporting, and documentation management.
• Develops and implements AI-enabled administrative solutions to improve efficiency, streamline workflows, and reduce manual processes.
• Maintains program data and prepare dashboards, reports, and analyses to support program leadership and decision-making.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education

Required

• Bachelor's degree in relevant field.

Preferred

• Master's degree in relevant field

Work Experience

Required

• 2 years of professional experience in program administration, operations, project coordination, higher education, business operations, or a related field.

Skills

Required

• Aptitude for organizing multiple and competing responsibilities and deadlines with detail and accuracy.
• Ability to effectively communicate verbally and through written platforms.
• Capability for developing and maintaining working relationships with partners.
• Adept in managing sensitive and confidential information.
• Proficient with Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and other business or educational software platforms.
• Competent with analyzing and interpreting data to identify trends, support decision-making, problem solving and developing reports.

Preferred

• Ability to design and maintain process documentation and standard operating procedures.
• Aptitude for developing dashboards, reports, and data visualizations using business intelligence tools.
• Adept at managing CRM, student information, and database systems.
• Capable of applying AI tools, workflow automation, and prompt engineering to solve administrative challenges.
• Capacity for building and utilizing AI agents, chatbots, and no-code/low-code automation platforms.
• Proficient in evaluating and implementing technology solutions that improve efficiency and delivery.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Position is not eligible for visa sponsorship.

Bloomington, Indiana

$16.75 per hour

20 hours per week

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.