Part-Time Merchandise Associate | Ohio State Team Shop - 15th and High

Legends MainGate, LLC; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Legends Global in Columbus, OH is seeking a Part-Time Merchandise Associate to help deliver a legendary fan experience. You will greet customers, process sales, and maintain an engaging store environment while working with a collaborative team.

The role emphasizes strong customer service, product knowledge, and accurate transactions. It is an onsite position at the 15th & High Team Shop with flexibility for evenings, weekends, and events.

Qualifications

• Customer service mindset and passion for retail.
• Ability to work in a fast-paced environment.
• Must be collaborative and a team player.
• Basic math skills for transactions and inventory.

Responsibilities

• Provide customer service and create a fun, professional environment for fans and teammates.
• Proactively greet and assist customers and complete sales transactions accurately.
• Maintain knowledge of products and policies; keep store neat, stocked, and organized.
• Assist with stocking merchandise and inventory replenishment.
• Perform other duties as assigned by supervision.

Skills

Customer service mindset

Team player

Strong communication

punctuality

Education

High school diploma or equivalent

Job description

THE ROLE: Part-Time Merchandise Associate LOCATION: Ohio State Team Shop | 15th & High Columbus, OH

ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

The Merchandise Associate will report directly to the manager on duty while working closely with the other sales associates & management. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Customer Service
• Provide fun and professional environment for teammates and fans
• Proactively greet and assist all customers entering the location
• Uphold Legends standards and policies
• Complete sales transactions efficiently and accurately; welcome all available opportunities to increase individual and venue performance
• Ensure that you are educated on the products and services sold throughout the store
• Assist as directed by your manager to ensure that your assigned location is neat, organized, clean and fully stocked
• Assist with stocking of merchandise and weekly inventory replenishment
• Perform other duties as assigned by supervision

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

• All applicants must be at least 18 years of age
• High school diploma or equivalent, some college preferred
• Energetic, self-motivated, warm, and friendly personality
• Must be collaborative and a team player
• Willingness and drive to exceed guest expectations
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Basic math skills
• Must be able to work in a fast paced and continuously changing environment
• Able to bend and squat and walk/stand for extended periods of time
• Ability to transport up to 30 lbs on a continuous basis
• Ability to work independently or in a team during set up and to get tasks done quickly
• Ability to communicate effectively with management and guests
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training

WORK ENVIRONMENT & TRAVEL

This is an onsite role based in Columbus, OH at the 15th & High Team Shop Hiring For All Shifts We are also looking for candidates who are flexible to work campus events, evenings, weekends and potential holidays At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

This role offers a competitive hourly pay. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.