Part-Time Membership Concierge

City-of-Keller,-Tx; Keller (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

The Keller Pointe in Keller, TX is seeking a part-time Customer Service Representative I to welcome members, assist with registrations and bookings, and promote programs. This role reports to the Customer Service Supervisor and focuses on delivering a positive experience at the facility.

Under supervision, you will handle front desk transactions, assist with member questions, provide tours to prospective members, and support the Manager on Duty.

Qualifications

• Some High School or working towards High School diploma.
• Must be 18 years of age.
• CPR and First Aid with AED certification from a recognized organization or ability to obtain upon employment offer.
• Basic computer and phone skills; ability to follow instructions and communicate clearly.

Responsibilities

• Greet members and assist with program registrations and facility bookings.
• Actively promote facilities, programs, services and memberships.
• Assist Manager on Duty with building operations and opening/closing procedures.
• Maintain accurate transactions and paperwork; verify residency/membership status.
• Attend scheduled employee meetings.
• Provide tours for prospective members and answer questions about memberships.
• Assist Customer Service Representative II with additional duties and equipment check-in/out.
• Perform other duties as assigned.

Skills

Customer service

Communication

Basic computer skills

Phone skills

Education

High School diploma (in progress)

Job description

The Keller Pointe in Keller, TX is seeking a part-time Customer Service Representative I to welcome members, assist with registrations and bookings, and promote programs. This role reports to the Customer Service Supervisor and focuses on delivering a positive experience at the facility.

Under supervision, you will handle front desk transactions, assist with member questions, provide tours to prospective members, and support the Manager on Duty.