Part-Time Member Services Rep — Flexible Evenings/Weekends

Planet Fitness; Carmel (IN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay and schedule increases

Shift-differential pay for select-shif

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Carmel, IN is seeking a part-time Customer Service Representative starting at $12 per hour. Schedule options include weekends and weekday evenings. The role focuses on delivering a superior, judgment-free member experience while supporting daily club operations and sign-ups.

Hourly increases occur at 180 days, 1 year, and every 6 months thereafter. A range of benefits is offered, including PTO, EAP, and free Black Card membership, with state-of-the-art support for staff

Qualifications

• Customer service experience required or preferred.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency is required.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Carmel, IN is seeking a part-time Customer Service Representative starting at $12 per hour. Schedule options include weekends and weekday evenings. The role focuses on delivering a superior, judgment-free member experience while supporting daily club operations and sign-ups.

Hourly increases occur at 180 days, 1 year, and every 6 months thereafter. A range of benefits is offered, including PTO, EAP, and free Black Card membership, with state-of-the-art support for staff