Part-Time Member Services Pro — Growth & PTO

Planet Fitness; Kernersville (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness Kernersville is hiring a Customer Service Representative to greet members, sign up new members, and ensure a friendly, helpful environment. This part-time role includes logging amenities, answering questions, and processing purchases at the point of sale.

Daily duties emphasize delivering a Judgement Free member experience. Shifts include evenings and weekend coverage with hourly pay starting at $11.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency for POS and records.

Responsibilities

• Answer phones with a friendly demeanor using scripts.
• Greet members and sign up new members.
• Tour new members and log amenities.
• Respond to questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at POS.
• Promote fitness classes to members and guests.

Skills

Customer service experience

Follow safety procedures

Basic computer proficiency

18 years or older

Education

High school diploma/GED equivalent

Tools

POS system

Cash register

Job description

Planet Fitness Kernersville is hiring a Customer Service Representative to greet members, sign up new members, and ensure a friendly, helpful environment. This part-time role includes logging amenities, answering questions, and processing purchases at the point of sale.

Daily duties emphasize delivering a Judgement Free member experience. Shifts include evenings and weekend coverage with hourly pay starting at $11.