Part-time Member Service Representative

Beacon Credit Union - Indiana; Marion (IN); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Benefits adjustment ($200 per whole月)

Incentive/bonus program

401(k) match

and more!

Job summary

Beacon Credit Union - Indiana is seeking a customer-focused MSR/Teller to provide friendly service while handling daily financial transactions. You will cash checks, take deposits, process loan payments, and share account information with members.

Ideal candidates have strong cash-handling skills, attention to detail, and a proactive approach to cross-selling Beacon products and services. The role supports a collaborative team and participates in an incentive program.

Qualifications

• Cash handling and customer-service experience preferred.
• Ability to work as part of a team and cross-sell Beacon products.
• Excellent attention to detail and accuracy in transactions.

Responsibilities

• Receives and processes deposits and withdrawals in person, by check, or by mail.
• Balances cash drawer and daily transactions; processes loans and payments.
• Provides routine information about Beacon products and services.
• Identifies cross-sell opportunities and directs members to the right department.
• Maintains member account information and performs file maintenance.

Skills

Cash handling

Customer service

Detail oriented

Team player

Cross-selling

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Role

To provide excellent member service while assisting members with their financial transactions, including cashing checks, accepting deposits, transferring funds, receiving loan payments, and providing member account information.

Major Duties and Responsibilities

• Receives and processes deposits by cash or check via in person, night depository, or by mail. Disburses share withdrawals by cash or check. Processes coin. Receives and processes loan payments and IRA or HSA contributions. Processes Visa payments and cash advances. Sells money orders and cashier's checks to members. Balances cash drawer and daily transactions. Scans checks and teller work daily. May perform vault responsibilities and approve transactions for less experienced MSRs.
• May open, close and maintain consumer checking and savings accounts, CDs, IRA's and HSA's.
• Responds to members basic questions concerning their accounts. Refers issues that are beyond their knowledge or authority to the appropriate staff member.
• Welcomes members and provides routine information concerning products and services. Identifies cross-sell opportunities and cross-sells services to members. Directs members to appropriate department for specific information and service.
• Updates basic member account information on core system and performs file maintenance.
• Performs other duties as assigned.

Position Qualifications

• One to twelve months prior cashing handling and customer service experience preferred
• High School Diploma or HSE
• Excellent cash handling and member service skills (outgoing!)
• Extremely detail oriented
• Basic knowledge of personal computer operations and related software programs
• Ability to work as a team member
• Ability to cross-sell Beacon products and services according to member needs

Standard position hours fall within Monday through Friday 8:15-5:15 and Saturday 8:30-12:15 (1-2 Saturdays off per month), with at least one full day off per calendar week. Standardly 20-29 hours/week. Flexibility is requested as h ours may vary based on member center coverage needs and the employee may be asked to periodically work at another member center (i.e north instead of south in Marion).

Available Benefits Include:

• Benefits adjustment ($200 per whole month worked)
• Incentive/bonus program
• 401(k) match
• and more!

Why Beacon?

At Beacon, you're more than just an employee. You're part of a supportive, values-driven community that truly cares. Whether you're drawn by our strong team culture, opportunities for growth in business and finance, or the chance to make a real difference in members' lives, Beacon offers a career with purpose. Our team loves helping people, solving problems, and building meaningful relationships, all while enjoying great benefits, a healthy work-life balance, and a positive, family-oriented environment. Join Beacon where people matter and every day is an opportunity to grow, serve, and thrive.