Part-Time Member Service Rep, West Salem

Altra Federal Credit Union; West Salem (WI); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Altra Federal Credit Union in West Salem, WI is seeking a friendly, detail-oriented Part-Time Member Service Representative. You will be the first point of contact for members, handling routine transactions and delivering outstanding service in a welcoming environment.

The role requires accuracy, confidentiality, and adherence to branch procedures. This part-time position offers opportunities to assist with a variety of banking tasks and member support.

Qualifications

• Greet members warmly and assist with daily banking needs.
• Process routine financial transactions accurately and securely.
• Promote credit union products and services to meet member needs.

Responsibilities

• Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries.
• Process transactions accurately and in compliance with credit union policies and regulatory requirements.
• Promote credit union products and services to meet member needs and support business growth.
• Promote in-branch technology and assist members as needed.
• Maintain member confidentiality and adhere to security procedures.
• Resolve member questions or concerns promptly, escalating when necessary.
• Reports. Support Other Branch Functions As Needed.

Job description

JOB REQUIREMENTS: Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported. We are seeking a friendly, detail-oriented Part-Time Member Service Representative to join our team at the West Salem WI office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence.

Key Responsibilities

• Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries.
• Process transactions accurately and in compliance with credit union policies and regulatory requirements.
• Promote credit union products and services to meet member needs and support business growth.
• Promote in-branch technology and assist members as needed.
• Maintain member confidentiality and adhere to security procedures.
• Resolve member questions or concerns promptly, escalating when necessary.
• Reports. Support Other Branch Functions As Needed. Qualifications High

Qualifications

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