Part-Time Medical Receptionist & Patient Access

Emerald Coast Infectious Diseases Medical Group; Crestview (FL); On-site; USD 22,000 - 25,000; Part time

Job summary

Emerald Coast Infectious Diseases Medical Group in Crestview, FL is seeking a part-time medical receptionist for our busy practice. The role is Tue, Wed and Thu full-day shifts, assisting patient check-in, scheduling, and front-desk support.

Ideal candidates will have a HS diploma, strong customer service, experience with EMR systems, and proficiency in Microsoft Office. You will maintain patient records, verify insurance, and support the clinical team to ensure smooth daily operations.

Qualifications

• HS diploma or equivalent required.
• Able to pass a background check.

Responsibilities

• Greet patients, visitors, and vendors in a professional and courteous manner.
• Answer incoming phone calls and respond to patient inquiries.
• Check patients in and out for appointments.
• Maintain patient confidentiality according to HIPAA regulations.
• Provide patients with forms, instructions, and educational materials as needed.
• Schedule, reschedule, and confirm patient appointments.
• Coordinate follow-up visits, infusions, injections, laboratory appointments, and referrals.
• Register new patients and update demographic and insurance information.
• Manage appointment reminders and patient communication.
• Verify insurance eligibility and benefits prior to appointments.
• Obtain prior authorizations and referrals when required.
• Collect co-pays, deductibles, and outstanding balances.
• Process patient paperwork and medical records requests.
• Scan, file, and maintain EMR records.

Skills

Customer service

Medical terminology

EMR experience

Microsoft Office

Education

HS Diploma or Equivalent

Tools

Microsoft Office

Job description

Emerald Coast Infectious Diseases Medical Group in Crestview, FL is seeking a part-time medical receptionist for our busy practice. The role is Tue, Wed and Thu full-day shifts, assisting patient check-in, scheduling, and front-desk support.

Ideal candidates will have a HS diploma, strong customer service, experience with EMR systems, and proficiency in Microsoft Office. You will maintain patient records, verify insurance, and support the clinical team to ensure smooth daily operations.