Part time Media Classroom Support Technician

Wccnet; Ann Arbor (MI); On-site; USD 26,000 - 38,000; Part time

Job summary

Washtenaw Community College is seeking a Part Time Media Classroom Support Technician to provide audio/visual support in classrooms and campus events. You will deliver AV setups, assist presenters, and collaborate with the Media Services team to maintain AV systems across the campus.

The role requires strong customer service, effective communication, and flexibility to work mornings, days, evenings, and weekends.

Qualifications

• High school graduate or GED with college credits; related experience helps.
• Strong communication and customer-service skills are required.
• Ability to work with autonomy and within a team; flexible hours.

Responsibilities

• Perform AV deliveries and setups in classrooms and campus locations.
• Support campus events with microphone and AV setups; assist presenters.
• Maintain AV systems in classrooms in collaboration with Media Services.
• Respond to trouble calls related to AV in classrooms.
• Log deliveries, event setups, and trouble calls.
• Develop skills in video/Zoom in-classroom applications as assigned.
• Coordinate with Media Services staff and campus staff; regular on-site presence.
• Utilize technology and AI-enabled tools appropriately while respecting policies.
• Other duties as assigned.

Skills

Effective communication

Customer service

Teamwork

Autonomy

AI tools awareness

Education

High School diploma or GED

15 college credits

Tools

MS Office

Job description

Posting Number

0603958

Position Title

Position is: Part Time

Position Type

Staff Position (Full Time/Part Time)

Department/Ofc.

Instruction

Position Description

Position Summary: The Part time Media Classroom Support Technician will work in collaboration with the rest of the Media Services team to provide audio/visual (AV) support for the campus with an eye on maintaining a high level of customer service The position also involves support for campus events scheduled through the college’s Conference Services team.

Essential Job Duties and Responsibilities

• Perform audio/visual (AV) deliveries and setups in classrooms and other campus locations.
• Support campus events involving microphone and audiovisual setups, assisting clients with presentations.
• Work collaboratively with the Media Services team in maintaining AV systems in classrooms.
• Respond to trouble calls in the classroom related to AV.
• Data entry to track classroom deliveries, event setups, and trouble calls.
• Increase skill competencies, as assigned, in the areas pertaining to video and video conferencing (Zoom) in the classroom.
• Work seamlessly with all Media Services staff (day and evening), including Coordinator of Classroom Technology.
• Work cordially with any and all on campus.
• Regular attendance on campus is required for this position.
• Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
• Other duties as assigned.

Hours/Schedule

This position will work no more than 25 hours per week. While there is some flexibility in scheduling, the job is for specific shift times based on the department’s needs.

Minimum Qualifications

• High School graduate or GED equivalent plus fifteen (15) credit hours of college level credits.
• Equivalent of one (1) year of related work experience.
• Basic familiarity with MS Office.
• Effective communication and customer service skills.
• Ability to work with autonomy, and within a team unit.
• Ability to lift 25 lbs.
• Ability to frequently walk over entire campus for classroom and event support.
• Ability to work varying hours — morning, day, evening, and weekend hours.
• Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.

Preferred Qualifications

• Experience working with and troubleshooting classroom AV equipment such as document cameras, data projectors and other related technologies.
• Experience working with Zoom video conferencing.
• Experience with video shooting and editing.
• Customer service/training experience.

Posting Date

11/13/2026

Closing Date

Open Until Filled Yes

Salary/Hourly Rate

$23.19

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you meet all minimum qualification?
  • Yes
  • No
• * Are you presently legally authorized to work in the United States?
  • Yes
  • No
• * In order for WCC to employ you, would you require WCC to provide a petition or a letter to the Department of Homeland Security unless authorized as a F1 student to work?
  • Yes
  • No

Required Documents

• Resume
• Cover Letter

Optional Documents

• Certificate
• Letter of Reference 1
• Unofficial Transcripts 1
• Other Documents

Washtenaw Community College does not discriminate on the basis of religion, race, color, national origin, age, sex, height, weight, marital status, disability, veteran status, or any other protected status as provided for and to the extent required by federal and state statutes. Nor does the college discriminate on the basis of sexual orientation, gender identity or gender expression. for Notice of Nondiscrimination and Other Compliance Statements.