Part-Time Luxury Fashion Sales & Clienteling Pro

Marc Jacobs; San Diego (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick and personal time

Medical, dental and vision insurance

401k matching

PerkSpot discounts

Marc Jacobs product discounts

Job summary

Marc Jacobs International seeks a Sales Associate to join its Las Americas Premium Outlet in San Diego, California. You will drive sales and deliver an exceptional client experience, engaging in clienteling and assisting with store operations.

The role requires strong customer service, ability to meet KPIs, and flexibility to work evenings, weekends and holidays. POS experience and proficiency in Microsoft Office are preferred for this position.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Clienteling

Sales performance

Communication

Product knowledge

Guest experience

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International seeks a Sales Associate to join its Las Americas Premium Outlet in San Diego, California. You will drive sales and deliver an exceptional client experience, engaging in clienteling and assisting with store operations.

The role requires strong customer service, ability to meet KPIs, and flexibility to work evenings, weekends and holidays. POS experience and proficiency in Microsoft Office are preferred for this position.