Part-Time Luxury Concierge - Front Desk & Guest Services

Living Pineapple; Miami (FL); On-site; USD 25,000 - 39,000; Part time

Job summary

Living Pineapple in Miami, FL is seeking a part-time Concierge to welcome residents and guests, manage front desk duties, and act as the main contact for inquiries. The role involves coordinating reservations, arranging services, answering calls and emails, handling packages, and maintaining a professional lobby area.

The ideal candidate will have strong concierge and customer service experience in luxury environments, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Strong concierge services and reservations skills.
• Excellent verbal and written communication with residents and team.
• Experience with front desk operations and receptionist duties.
• Proven customer service skills in luxury environments.
• Experience in hospitality or property management is preferred.
• Ability to stay calm under pressure and handle multiple tasks.
• Basic computer skills; familiarity with scheduling/CRM systems is a plus.
• Availability for evenings, weekends, and holidays.

Responsibilities

• Welcome residents and guests and manage front desk reception.
• Coordinate reservations and arrange services/amenities for residents.
• Answer phones and emails and provide accurate property information.
• Manage packages and deliveries and maintain lobby/ reception area.
• Support events with property management and team members.
• Deliver consistently high levels of customer service.

Skills

Concierge services & reservations

Excellent communication

Reception duties

Customer service

Hospitality experience

Discretion & confidentiality

Basic computer skills

Scheduling/CRM familiarity

Evenings/weekends/holidays

Job description

Living Pineapple in Miami, FL is seeking a part-time Concierge to welcome residents and guests, manage front desk duties, and act as the main contact for inquiries. The role involves coordinating reservations, arranging services, answering calls and emails, handling packages, and maintaining a professional lobby area.

The ideal candidate will have strong concierge and customer service experience in luxury environments, with flexibility to work evenings, weekends, and holidays.