Part-Time Luxury Concierge Butler – Guest Experience

Sterling Kohler; Wisconsin; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Kohler Co. invites applicants for a Guest Experience Attendant III (Butler) at Riverbend in Kohler, WI. This onsite, part-time, year-round position involves welcoming guests, registering them in our system, escorting guests to rooms with luggage, and assisting with resort reservations.

Shift times span early mornings to late evenings, with weekend work common. Applicants should be at least 18, possess a valid driver’s license, and have strong communication skills.

Qualifications

• Must be at least 18 years of age and possess a valid regular driver’s license.
• Strong verbal and written communication skills are necessary.
• Must be able to lift 25-50 pounds on a daily basis.
• Work hours will frequently include weekends and holidays with hours varying as early as 5am and/or as late as 1am based on business need.
• At least two years' experience in luxury hospitality setting required.
• Experience using property management systems or hotel front desk experience preferred.

Responsibilities

• Open the door and greet guest with a welcome and by last name.
• Register guests in the property management system.
• Escort guests to their rooms with luggage.
• Valet guest’s vehicle or guide to self-parking.
• Assist guests with requested reservations for resort properties.
• Maintain a clean work area including Grand Hall, front desk, solarium, terrace, spa, storage closets, and exterior areas.
• Maintain furniture arrangement as required by season or event.
• Provide in-depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
• Inform supervisor of any guest problems or unusual circumstances.

Skills

Verbal communication

Written communication

Customer service

Hospitality experience

Physical fitness

Tools

Property management systems

Job description

Kohler Co. invites applicants for a Guest Experience Attendant III (Butler) at Riverbend in Kohler, WI. This onsite, part-time, year-round position involves welcoming guests, registering them in our system, escorting guests to rooms with luggage, and assisting with resort reservations.

Shift times span early mornings to late evenings, with weekend work common. Applicants should be at least 18, possess a valid driver’s license, and have strong communication skills.