Part-Time Luxury Brand Ambassador – Inspire Customers

Ralph Lauren; Hagerstown (MD); On-site; USD 17,000 - 25,000; Part time

Job summary

Ralph Lauren Corporation, a global leader in premium lifestyle products, is seeking Part-Time Brand Ambassadors to deliver a personalized and inspiring shopping experience in-store. You will help achieve daily sales goals while upholding RL brand standards and store expectations.

This entry-point role focuses on developing customer relationships, embracing new shopping tools, and contributing to a welcoming, inclusive team environment within store operations and customer service.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management and co-workers.

Responsibilities

• Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions
• Supports company initiatives
• Participates in team training to execute business results
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology
• Represents the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Champion of RL core values
• Supports a collaborative environment with the customer at its core
• Engages in networking to start to build a clientele
• Provides on going feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all time.

Skills

Customer service

Communication

Team collaboration

Flexibility

Job description

Ralph Lauren Corporation, a global leader in premium lifestyle products, is seeking Part-Time Brand Ambassadors to deliver a personalized and inspiring shopping experience in-store. You will help achieve daily sales goals while upholding RL brand standards and store expectations.

This entry-point role focuses on developing customer relationships, embracing new shopping tools, and contributing to a welcoming, inclusive team environment within store operations and customer service.