Part-Time Luxury Brand Ambassador

Ralph Lauren; Barstow (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ralph Lauren Corporation in Barstow, CA seeks Sales Ambassadors to deliver premium customer service and personalized styling experiences. You will build client relationships, use digital tools for clienteling, and contribute to achieving store sales goals.

Candidates should have strong communication skills, flexibility for weekends, and the ability to lift items as needed. Join a brand with a storied legacy and a focus on inclusive, high-quality service.

Qualifications

• Sales experience in high-volume or luxury retail preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends.
• Ability to lift up to 30 lbs.

Responsibilities

• Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
• Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling.
• Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
• Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
• Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences.
• Understand sales goals and objectives and consistently meets or exceeds individual Key Performance Indicators (SPH, data capture, etc) and utilizes key tools and resources to effectively drive performance.
• Understand how to adapt and showcase product differently based on if a customer is remote or in-person, showing flexibility based on customer needs.
• Customer Relationship Management (CRM): Utilizing tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives.
• Participates in store and company initiatives and community outreach.
• Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority.
• Provides necessary feedback to Management on category opportunities or needs.
• Maintains store visual standards and uses visual techniques and company guidelines to maintain.
• Supports a professional and positive work environment, champions company core values and upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.
• Supports and participates in team training and company initiatives to execute business results.
• Supports the store and team in finding top talent by engaging in networking and sourcing talent.

Skills

Sales

Communication

Customer service

Flexibility

Job description

Ralph Lauren Corporation in Barstow, CA seeks Sales Ambassadors to deliver premium customer service and personalized styling experiences. You will build client relationships, use digital tools for clienteling, and contribute to achieving store sales goals.

Candidates should have strong communication skills, flexibility for weekends, and the ability to lift items as needed. Join a brand with a storied legacy and a focus on inclusive, high-quality service.