Part-Time Loss Prevention Service Specialist

Kohl's Illinois, Inc.; Paramus (NJ); On-site; USD 22,000 - 32,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Service Specialist to deter theft and boost customer service. You will be highly visible at the store entrance and other key departments, raising shortage awareness with associates while ensuring a safe environment and swift response to emergencies.

The role emphasizes customer service, physical security checks, and collaboration with law enforcement when needed, with duties at the store entrance and related areas.

Qualifications

• Strong communication and interpersonal skills.
• Excellent collaboration skills.
• High ethical standards and adherence to Kohl's policies and procedures.
• Experience in a customer service environment (Preferred).
• Prior experience in retail loss prevention, security or law enforcement (Preferred).

Responsibilities

• Promote customer service by greeting and assisting customers.
• Maintain a neat and clean store appearance at the entrance.
• Conduct associate package checks.
• Conduct building and physical security inspections to minimize exposure to loss.
• Promote a safe environment for associates and customers and respond to emergencies.
• Support CCTV surveillance with other Loss Prevention associates as necessary.
• Build partnerships with store personnel and law enforcement.
• Additional tasks may be assigned.

Skills

Strong communication

Collaboration

Ethical standards

Job description

About the Role

As Loss Prevention Service Specialist, you will engage customers, promote customer service and provide deterrence to theft. You will be highly visible, spend most of your time at the store entrance and other key departments and work to raise shortage awareness among store associates.

What You’ll Do

• Work to promote customer service in the store by greeting and supporting customer needs
• Promote a neat and clean store appearance at the entrance
• Conduct associate package checks
• Conduct building and physical security inspections to minimize exposure to loss
• Promote a safe environment for associates and customers and respond to emergencies
• Supports CCTV surveillance with other Loss Prevention associates as necessary
• Build partnerships with store and law enforcement
• Additional tasks may be assigned

What Skills You Have

Required

• Strong communication and interpersonal skills
• Excellent collaboration skills
• High ethical standards and adherence to Kohl's policies and procedures

Preferred

• Experience in a customer service environment
• Prior experience in retail loss prevention, security or law enforcement

Pay Range: $16.00 - $23.10

Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).