Part-Time Loss Prevention Officer

Kohl's; Janesville (WI); On-site; USD 17,000 - 23,000; Part time

Job summary

Kohl's is hiring a Loss Prevention Officer with afternoon availability to help deter theft and investigate shortages. The role requires partnering with local agencies and store teams to protect inventory while delivering strong customer service.

Responsibilities include monitoring activities with CCTV, documenting case records, and supporting awareness programs. Prior experience in loss prevention or security is preferred, with independence and discretion essential in this position.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to work independently with minimal supervision.
• Ability to make quick, aligned decisions in the store context.
• Maintain confidentiality of investigations and data.

Responsibilities

• Partner with store, law enforcement, and local networks.
• Monitor activities and deter theft through customer service and policy compliance.
• Conduct surveillance with CCTV to detect external theft.
• Assist in internal theft investigations following guidelines.
• Document all investigation records accurately per Kohl’s standards.
• Represent Kohl’s in legal matters when needed.
• Inform management of shortages and opportunities for control.
• Monitor alarm and EAS systems in-store.
• Support loss prevention awareness initiatives.

Skills

Customer service

Independent work

Decision making

Confidentiality

Detail-oriented

Education

Loss Prevention, security or law enforcement education/experience

Tools

Google apps

CCTV surveillance

Job description

Required Afternoon (Starting between noon and 5pm) Availability

About The Role

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

What You’ll Do

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conducts surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

What Skills You Have

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Pay Starts At: $14.45