Full-Time Loss Prevention Officer

Kohl's; Springfield (OH); On-site; USD 15,000 - 22,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Officer to help deter theft and support investigations in-store. You will partner with store leadership and local law enforcement to reduce shortages and protect merchandise.

You will monitor activities, conduct surveillance, document case records, and communicate opportunities to management while upholding privacy and company guidelines.

Qualifications

• Ability to work independently with initiative.
• Strong customer service skills.
• Ability to make quick decisions in the company’s best interest.
• Uphold confidential information and investigations.
• Detail-oriented approach to tasks.

Responsibilities

• Create partnerships with store, law enforcement, and local network groups.
• Monitor customer and associate activities and take action to prevent theft and recover merchandise.
• Conduct surveillance of external theft using CCTV surveillance equipment.
• Assist in internal theft investigations in compliance with guidelines.
• Accurately complete and maintain investigation case records per Kohl’s standards.
• Act as a representative on Kohl’s on legal proceedings as needed.
• Inform Supervisors of shortage control opportunities.
• Monitor store alarm and EAS systems.
• Support Loss Prevention awareness in the store.
• Additional tasks may be assigned.

Skills

Independence

Customer service

Quick decisions

Confidentiality

Detail-oriented

Job description

About The Role

As Loss Prevention Officer, you will improve company profitability by executing company programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

What You’ll Do

• Create partnerships with store, law enforcement, and local network groups
• Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise through customer service in compliance with Company Guidelines
• Conducts surveillance of external theft using CCTV surveillance equipment
• Assist in internal theft investigations in compliance with Company Guidelines
• Accurately complete and maintain all external and internal theft investigation case records according to Kohl’s standards
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Inform Supervisors and Store Management of shortage control opportunities
• Monitor store alarm system and EAS system
• Support Loss Prevention awareness in the store
• Additional tasks may be assigned

What Skills You Have

• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or education in Loss Prevention, security or law enforcement
• Knowledge of surveillance and apprehension techniques
• Knowledge of or ability to learn Google applications and various other computer programs

Pay Starts At: $13.30