Part-Time Library Security & De-Escalation Monitor

City-of-Appleton,-W; Appleton (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Appleton Public Library seeks dedicated individuals to serve as Library Security Monitors. These part-time, non-benefited roles focus on safety, policy enforcement, and de-escalation to maintain a welcoming library environment for patrons and staff.

Responsibilities include patrolling premises, liaising with law enforcement as needed, and contributing to security protocols while remaining customer-focused and compliant with privacy laws.

Qualifications

• Experience in public safety, security, social services, conflict resolution, or a related field.
• Strong understanding of public safety practices and de-escalation techniques.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed in stressful situations.
• Commitment to fostering a welcoming and inclusive environment for all library users.
• Ability to work independently and as part of a team.
• Familiarity with, or willingness to learn, non-armed security measures, de-escalation techniques, library privacy laws, and regulations.

Responsibilities

• Monitor library premises to ensure safety and security for all patrons and staff.
• Enforce library policies and address violations in a professional manner.
• De-escalate potentially disruptive situations to prevent escalation.
• Liaise with local law enforcement and emergency services as needed.
• Assist in the development and implementation of security protocols and procedures.
• Maintain a visible presence throughout the library to deter inappropriate behavior.
• Aid patrons and staff in emergency situations.
• Participate in training sessions and stay updated on best practices.
• Follow library laws concerning privacy and confidentiality of patron information.
• Collaborate with library administration to ensure duties align with the library’s mission and policies.

Skills

Public safety

Security

Conflict resolution

Communication

De-escalation

Teamwork

Patience

Privacy laws

Job description

Appleton Public Library seeks dedicated individuals to serve as Library Security Monitors. These part-time, non-benefited roles focus on safety, policy enforcement, and de-escalation to maintain a welcoming library environment for patrons and staff.

Responsibilities include patrolling premises, liaising with law enforcement as needed, and contributing to security protocols while remaining customer-focused and compliant with privacy laws.