Part-Time Library Associate – Circulation & Patron Services

Library Systems & Services LLC; Temecula (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off (Vacation, Sick & Public

Tuition Assistance

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

Hours worked per week: 20. The role includes duties at the circulation desk, handling checkouts, renewals, fines, and patron information

Qualifications

• High school diploma or GED required.
• Two years library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a regular schedule that may include days, evenings and weekends.
• Excellent customer service skills.
• Good communication skills, both written and verbal.
• English/Spanish speaking is a plus.

Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts.
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies).
• Checks in and processes library materials as necessary.
• Accepts and processes fines, fees, or other payments.
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials as necessary for patron homebound programs.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follow all legal and policy requirements related to patron privacy and records.
• Other duties as assigned.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

HS Diploma or GED

Tools

Microsoft Office Suite

Job description

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

Hours worked per week: 20. The role includes duties at the circulation desk, handling checkouts, renewals, fines, and patron information