Part-time Library Assistant, Library Services

Tyler Junior College; Tyler (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Tyler Junior College is seeking a part-time Library Assistant to help patrons use library resources and services. The role supports the Learning Commons and maintains a welcoming study environment.

The position is up to 18 hours per week and involves front-desk coverage, shelving, and routine library tasks. Responsibilities include assisting with circulation, answering questions, processing materials, and supporting events or projects as needed.

Qualifications

• High School Diploma or equivalent.
• One year of college experience.
• One year of experience working in a library.

Responsibilities

• Guide patrons on library resources and databases.
• Answer questions about policies, procedures and workshops.
• Assist patrons with checking out and returning materials.
• Collect fines and payments for damaged or lost items.
• Maintain reserve materials and organize shelves.
• Provide desk coverage and greet patrons.
• Answer phone politely and take messages as needed.
• Process journals and magazines.

Skills

Customer Service

Organizational Skills

Education

High School Diploma or equivalent

Job description

The Part-Time Library Assistant provides customer service and general operational support for the Learning Commons. This position assists students, employees, and other patrons with library resources and services while helping maintain a welcoming, organized, and effective learning environment.

This is a part-time position and can work up to 18 hours per week.

Primary Responsibilities

• Guide patrons on library resources, including online databases and research tools
• Answer questions related to library resources, policies, procedures, and workshops
• Provide information regarding all departments housed in the building
• Assist patrons in checking out and returning library materials
• Collect fines for overdue items or monies for damaged/lost materials
• Help maintain reserve materials
• Answer phone courteously and politely and take accurate messages as needed
• Assist with processing journals and magazines
• Complete opening/closing duties of the building based on work schedule
• Provide desk coverage and greet patrons in a friendly manner
• Shelve books and reorganize any that are out of order
• Check book drops for any returned books
• Maintain confidentiality
• Conduct an hourly headcount to maintain an accurate record of library attendance

Secondary Responsibilities

• Assist with clerical tasks and maintain orderliness of workstation
• Keep supply areas tidy and organized
• Perform hand-delivery of mail to other campus offices
• Support department staff with special projects or events as needed
• Attend staff meetings and trainings
• Perform light cleaning duties such as dusting, cleaning tables, pushing in chairs, throwing away trash, etc.
• Help maintain a quiet, respectful, and clean study environment
• Promote Learning Commons student support services

COMPETENCIES

Knowledge, Skills, and Abilities

Customer Service, Organizational Skills

SUPERVISORY RESPONSIBILITIES

Individual Contributor

Work Environment:

Work is primarily conducted during normal business hours. Some work may be required on nights and weekends.

Physical Demands:

Sitting, walking, standing, pushing, pulling, lifting up to (~35 lbs.), typing

Travel Required:

No

If travel is required, candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.

Required Education

High School Diploma or equivalent

Required Experience

One year of college experience

Preferred Experience

One year of experience working in a library

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.