Part-Time Library Assistant: Front Desk & Programs

Bay de Noc Community College; Escanaba (MI); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

MPSERS retirement

YMCA membership

Wellness program

Professional development support

Job summary

Bay College invites applications for a part-time Library Assistant at the Escanaba campus. The role supports day-to-day library operations, assists at the front desk, handles circulation tasks, and helps with displays and programs while fostering a welcoming environment for students, staff, and community members.

The position is 20 hours per week with evening shifts possible. A related associate degree and strong customer service skills are required, with comfortable use of MS Office and library

Qualifications

• Associate degree in a related field.
• Ability to communicate effectively with a diverse population in a courteous and professional manner.
• Excellent customer service skills and a commitment to client/patron-centered services.
• A high degree of collaboration, flexibility, problem-solving skills, and critical thinking skills.
• Willingness to learn to use and troubleshoot a variety of computer programs and technologies.
• Outstanding listening, interpersonal, time-management, and organizational skills.
• Ability to work independently and with attention to detail.
• Experience using MS Office: Excel, Access, Word, Publisher.

Responsibilities

• Acts as the initial customer service contact for the Library. Is seated at the Library’s main desk and greets and directs walk-in traffic, answers the main phone line, and responds to emails.
• Assists in the day-to-day library operations, including opening and closing of the library.
• Assists at front desk with circulation functions such as the charging/discharging of materials, renewal of materials, registration of new patrons, filling holds and interlibrary loan requests, creation of student and staff I.D. cards, and assisting patrons with computers, photocopiers, and accessibility devices.
• Performs clerical duties, such as sorting mail, filing, photocopying, word processing, and mailing out letters. Keeps up regular communication with supervisors regarding changes, and seek streamline processes where appropriate.
• Promotes research of evidence from trusted academic sources on a wide array of topics, without judgement.
• Explains reference sources and how to use them with patrons.
• Assists College Librarian in planning themes, selecting materials, and designing layouts for library material and virtual displays on the Escanaba and Iron Mountain Campuses.
• Performs Collection Maintenance, including sorting, shelving, shelf reading, and shifting of material. Assists in carrying out collection weeding projects.
• Assists in cataloging and processing library materials.
• Assists College Librarian in planning, implementing, and promoting library programs and events.
• Assists College Librarian in supervising and coaching work-study students; assigns tasks.
• Maintains records of overdue and billed items.
• Maintains records of print collection of serial magazines and newspapers.
• Monitors library cash drawer.
• Exercises sound judgment in interpreting established library policies and procedures when dealing with patrons.
• Participates and seeks professional development and growth.
• Maintain filing system for library accounts, inventory, and equipment.
• Maintain proper function of office equipment.
• May participate in a campus committee as a liaison to the library.
• Any other duties as assigned.

Skills

Associate degree

Effective communication

Customer service

Collaboration

Tech troubleshooting

Listening skills

MS Office

Education

Associate degree

Tools

MS Office Suite

Job description

Bay College invites applications for a part-time Library Assistant at the Escanaba campus. The role supports day-to-day library operations, assists at the front desk, handles circulation tasks, and helps with displays and programs while fostering a welcoming environment for students, staff, and community members.

The position is 20 hours per week with evening shifts possible. A related associate degree and strong customer service skills are required, with comfortable use of MS Office and library