Part-Time Library Assistant: Customer Service & Circulation

Cecil County Library; North East (MD); On-site; USD 21,000 - 31,000; Part time

Job summary

Cecil County Public Library is seeking a Library Assistant in North East, MD. The role supports circulation operations, assists patrons with cards, holds, and materials, and promotes library programs with a friendly, service-oriented approach.

Responsibilities include using the circulation system, handling fines, assisting with printing and self-check, and ensuring clean, organized shelves and welcoming service at the desk.

Qualifications

• Graduation from an accredited high school or GED.
• Strong verbal communications skills.
• Strong customer service skills and the ability to effectively and creatively solve problems.
• Good knowledge of personal computers and printing.
• Good knowledge of Windows operating system.
• Willingness and ability to learn advanced library computer applications.
• Ability to follow directions, stay organized, and pay attention to detail.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Responsibilities

• Uses the library circulation database to check out, place holds, and discharge materials for patrons.
• Registers patrons for new library cards and updates patron records.
• Calculates and receives fines and fees.
• Greets patrons and explains circulation policies with exceptional customer service.
• Promotes library services and programs to the community.
• Assists customers with photocopying, printing, and self-check machines.
• Maintains a positive image of the library and staff and supports staff morale.

Skills

Verbal communication

Customer service

PC skills

Windows OS

Attention to detail

Diversity and inclusion

Education

High school diploma or GED

Tools

Library computer systems

Printing equipment

Job description

Cecil County Public Library is seeking a Library Assistant in North East, MD. The role supports circulation operations, assists patrons with cards, holds, and materials, and promotes library programs with a friendly, service-oriented approach.

Responsibilities include using the circulation system, handling fines, assisting with printing and self-check, and ensuring clean, organized shelves and welcoming service at the desk.