Part-time Library Assistant

Rio Grande Community College; Rio Grande (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends.

The candidate will provide and supervise high-quality customer service for students, faculty, staff, and community members, helping patrons find and use print or electronic resources and supporting

Qualifications

• High school diploma or GED required.
• Knowledge of the research process.
• Experience with library resources and search tools.
• Ability to troubleshoot basic computer problems.
• Ability to handle confidential information per policies.
• Oversee security of the library's resources and opening/closing.
• Strong interpersonal and communication skills.
• Service oriented, self-motivated; able to work independently or on a team.
• Flexible and adaptable.
• Some prior library experience preferred.

Responsibilities

• Provide and supervise high quality customer service at in-person and online points.
• Assist students, faculty, staff, and community members with resources.
• Help patrons locate and use print or electronic resources.
• Work 4–8 hour shifts, including some evenings and weekends.

Skills

Research process knowledge

Library resources experience

Customer service skills

Interpersonal communication

Teamwork

Adaptability

Problem solving

Confidential information handling

Education

High school diploma or GED

Tools

Email/Chat support

Job description

The University of Rio Grande/Rio Grande Community College seeks a part-time library assistant for the Jeanette Albiez Davis Library on the main campus in Rio Grande, Ohio. This position works primarily 4-8 hour shifts during the library's open hours, which includes some evenings and weekends.

The position's primary focus is to provide and supervise high quality customer service at various contact points (e.g., in person or online via email or chat) for students, faculty, staff, and community members visiting and using the library and its services. The successful candidate works directly with patrons to help them find and use either print or electronic resources to fulfill their information needs.

Qualifications:

• High school diploma or GED
• Knowledge of the research process.
• Experience with library/information resources and search tools.
• Ability to troubleshoot basic computer problems.
• Ability to appropriately handle confidential information (understands and applies university and library policies and procedures).
• Ability to oversee the security of the building’s resources and occupants (manages library’s opening and closing procedures and addresses patron complaints and problem behavior).
• Strong interpersonal and communication skills.
• Service oriented, self-motivated, and able to work both independently and as a member of a team.
• Ability to be flexible and adaptable.
• Some previous library experience preferred.

Review of applications will begin immediately. Position is open until filled. Background check required prior to hire. For additional information about Rio, please visit: www.rio.edu

The University of Rio Grande/Rio Grande Community College is America's unique private/public institution of higher education designed to provide learners the opportunity to attain a high-quality, high-value education. Our personalized, learner-centered environment promotes successful lives, careers, and responsible citizenship. The campus of the university and community college is nestled in the rolling hills of southeastern Ohio, and is adjacent to the original Bob Evans Farms and Homestead in Rio Grande.