Part-Time Library Aide

City of Victoria TX; Victoria (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Victoria Public Library seeks a friendly Part-Time Library Aide to perform clerical tasks, shelve materials, and support daily operations. You will help create a welcoming environment for all patrons and work closely with library staff to maintain orderly collections.

The role emphasizes reliability, teamwork, and hands-on service, with duties ranging from sorting and shelving to assisting patrons and supporting programs.

Qualifications

• Must be at least 17 years of age.
• Must have a valid Texas Driver’s License.
• Basic computer skills and comfort with common office software.
• Ability to shelve materials and maintain organized stacks and shelves.

Responsibilities

• Assist with shelving and organization of library materials.
• Deliver courteous customer service to patrons and visitors.
• Collaborate with staff to support programs and services.
• Check in materials and prepare alphabetized carts for shelving.
• Support a welcoming environment and help maintain a clean, safe space.
• Follow all library and City policies, safety procedures, and attendance requirements.

Skills

Customer service

Office policies

Library operations

Computer skills

Communication

Teamwork

Organization

Job description

Job Summary

Under general supervision, the Part-Time Library Aide performs a variety of clerical and support tasks in the library, including extensive shelving and organization of materials. The ideal candidate will provide high-quality library services, support a welcoming environment for all patrons, and consistently demonstrate a positive, team-oriented attitude.

Job Summary

Under general supervision, the Part-Time Library Aide performs a variety of clerical and support tasks in the library, including extensive shelving and organization of materials. The ideal candidate will provide high-quality library services, support a welcoming environment for all patrons, and consistently demonstrate a positive, team-oriented attitude.

Principal Duties And Responsibilities

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Support and promote the vision, core values, and communication agreements of the Victoria Public Library.


• Deliver excellent customer service in a courteous and professional manner, fostering a positive image of the library.


• Collaborate effectively with team members to achieve department goals.


• Demonstrate a patron-centered approach and maintain a professional working relationship with staff, volunteers, and the public.


• Assist with programs, services, and patron experiences as assigned.


• Help monitor library facilities to ensure an appropriate, user-friendly environment.


• Check in materials, prepare alphabetized carts, perform inventory searches, and shelve on shift library materials as needed.


• Follow all City and department safety policies and procedures.


• Maintain reliable attendance and punctuality.


• Perform other related duties as assigned
  

PHYSICAL AND ENVIRONMENTAL CONDITIONS

Work is performed primarily in a standard office and library environment. The position requires frequent stretching, bending, kneeling, twisting, climbing, squatting, and stooping. Employees must frequently lift up to 30 pounds and occasionally up to 45 pounds. The role also requires routinely pushing or pulling book trucks weighing up to 300 pounds.

Required Qualifications

• Must be at least 17 years of age


• Must have a valid State Driver’s License

Knowledge, Skills And Abilities

• Familiarity with general office policies, procedures, and practices.


• Understanding of customer services principles, etiquette, and best practices.


• Awareness of general library operations and services.


• Basic proficiency with computers and office equipment.


• Strong communication skills, flexibility, and a willingness to learn.


• Ability to stay organized, work effectively as part of a team, and demonstrate integrity, accountability, and quality in all tasks.

Part-time employees are not eligible to receive the City of Victoria benefits package.

01 Do you have a High School Diploma or GED?

• Yes


• No

02 Do you have a valid Texas Driver's License?

• Yes


• No

03 How comfortable are you using computers and software programs?

• Very comfortable; I am proficient with various software


• Somewhat comfortable; I can use basic software but might need guidance for advanced tasks.


• Not comfortable; I have limited experience using computers or software.

04 How comfortable are you speaking with library patrons and assisting them with their needs?

• Very comfortable; I enjoy interacting with people and can confidently assist them.


• Somewhat comfortable; I can assist patrons but may feel a bit nervous in some situations.


• Not comfortable; I prefer to avoid direct interactions with patrons whenever possible.

05 Describe your work style.

• I focus on one task at a time and address others only when I have finished.


• I prefer to rely on my supervisor to tell me what to do next.


• I prioritize tasks based on urgency.


• I multitask as much as possible, switching between tasks.

06 Which of the following best describes your experience handling customer service inquiries in a fast-paced environment?

• I prefer to work independently without interacting with customers.


• I have little to no experience in customer service roles.


• I have some experience but may need additional training.


• I have extensive experience assisting customers in a public-facing role.

07 Why do you want to work for the Library?

• Required Question