Part-Time Library Aide

City-of-Lubbock,-T; Lubbock (TX); On-site; USD 26,000 - 35,000; Full time

Job summary

City of Lubbock is seeking a library assistant to promote a positive image of the City and provide exemplary customer service. Duties include processing returned materials, reshelving, assisting at the circulation desk, and maintaining shelves.

Knowledge of library organization and customer service best practices is essential. You will use a computer and cash register, handle fines, and ensure accurate shelving and efficient routing of materials.

Qualifications

• Experience in customer service and public interaction.
• Ability to handle cash and operate a cash register.
• Familiarity with library procedures and shelving rules.

Responsibilities

• Provide excellent customer service at the circulation desk.
• Process, route, and reshelve returned books.
• Empty book drops and maintain shelves.
• Assist at the circulation desk and perform related duties.

Skills

Customer service

Interpersonal skills

Computer literacy

Cash handling

Tools

Cash register

Sensitizing machine

Job description

Performs job duties in a way that promotes a positive image of the City organization and the department; demonstrates effective interpersonal skills and delivers exemplary customer service; processes returned materials and reshelves them.

• Provide excellent customer service;
• Empty book drops;
• Process, route, and reshelve returned books;
• Assist at circulation desk;
• Maintain shelves;
• Perform related duties as required.

Knowledge of:

• Library organization and procedures;
• Customer service best practices;
• Variety of books and library materials.

Ability to:

• Charge and discharge materials, assess and collect fines/fees, and perform similar tasks related to the circulation function;
• Promote library services and public relations;
• Use a computer, telephone, cash register, book carts, and sensitizing machine.
• Ability to alphabetize and shelve books in proper location;
• Use correct grammar and perform arithmetic calculations;
• Perform detailed routines at a high rate of accuracy

Physical Requirements

• Frequently lift and carry up to 10 pounds;
• Occasionally lift and carry up to 25 pounds;
• Push and pull object in order to shelve materials and push the book cart;
• Frequentlyclimb step ladders or stairs;
• Frequently twist, bend, kneel and crouch in order to shelve books;
• Continuously reach above, at and below shoulder height.