Part-Time Leasing Pro: Tours, Marketing & Retention

University Partners; Clemson, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

University Partners in Clemson, SC is seeking a Leasing Consultant to support leasing, marketing, and resident relations with a strong focus on exceptional customer service. You will guide tours, process applications, maintain lease files, and ensure compliance with Fair Housing standards while promoting community features and amenities.

Responsibilities include reviewing income and background checks, coordinating move-ins, renewals, and outreach efforts, and maintaining accurate records.

Qualifications

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales

Communication

Organizational skills

Time management

Confidentiality

Teamwork

Rent calculations

Weekend availability

Social media marketing

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

University Partners in Clemson, SC is seeking a Leasing Consultant to support leasing, marketing, and resident relations with a strong focus on exceptional customer service. You will guide tours, process applications, maintain lease files, and ensure compliance with Fair Housing standards while promoting community features and amenities.

Responsibilities include reviewing income and background checks, coordinating move-ins, renewals, and outreach efforts, and maintaining accurate records.