Part-Time Leasing Consultant

Community Housing Partners Corp; Galax (VA); On-site; USD 23,000 - 33,000; Part time

Job summary

Community Housing Partners (CHP) is seeking a customer-focused Part-Time Leasing Consultant for Northway Apartments in Galax, VA. You will guide applicants through leasing, maintain resident records, support occupancy goals, and collaborate with the Property Manager and maintenance team to keep the community running smoothly.

Strong customer service skills are essential. CHP offers flexible part-time hours and benefits as described in the posting.

Qualifications

• High school diploma or equivalent required.
• Customer service experience required.
• Property management/leasing experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow established processes.
• Familiarity with Yardi and RentCafe is a plus.

Responsibilities

• Welcome prospective and current residents in person, by phone, and electronically.
• Conduct property tours and explain lease terms and eligibility requirements.
• Support lease renewals and resident retention.
• Process and track rental applications and waiting lists.
• Verify income, eligibility, and required documentation.
• Maintain accurate, organized resident files and records.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma

Tools

Yardi

RentCafe

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Details: Job Location: Northway Apartments - Galax, VA, Position Type: Part Time, Salary Range: $20.50 - $20.50Hourly, Travel Percentage: Up to 25%, Northway Apartments - 128 Wilson Ave Galax , VA 24333

Build relationships. Help people find a place to call home. Grow your career with a mission-driven organization.

Community Housing Partners (CHP) is looking for a customer-focused, organized Part-Time Leasing Consultant to support leasing and resident services at one of our affordable housing communities.

In this role, you’ll be one of the first people prospective residents meet and an important resource for current residents. You’ll help guide applicants through the leasing process, maintain accurate resident records, support occupancy goals, and work closely with the Property Manager and maintenance team to keep the community running smoothly.

This is a great opportunity for someone with strong customer service skills who wants to build a career in property management and affordable housing.

Why You’ll Love Working for CHP

• Community Housing Partners Ranked No. 2 Nationally, Named to Best Places to Work in Virginia List
• Competitive pay starting at $20.50 per hour + bonus potential
• Flexible part-time hours
• Real time to recharge paid vacation, holidays and sick leave,
• Retirement contributions you don’t have to chase — we invest in you automatically. 403B retirement plan up to 5%, the company contributes 3% regardless of an employee’s contribution. Additionally, the company matches 2% of the amount an employee contributes.

To learn more about CHP's employee benefits, please click this linkwww.communityhousingpartners.org/benefits.

What You’ll Do

Leasing & Resident Services

• Welcome prospective and current residents in person, by phone, and electronically.
• Conduct property tours and explain lease terms, eligibility requirements, and community policies.
• Build positive resident relationships and respond to questions and concerns professionally.
• Support lease renewals and resident retention.

Applications & Occupancy

• Accept, process, and track rental applications and waiting lists.
• Verify applicant income, eligibility, and required documentation.
• Prepare leases, move-in paperwork, and other leasing documents accurately.
• Help maintain strong occupancy by keeping the leasing process moving and coordinating unit readiness.

Compliance & Documentation

• Assist with resident certifications and recertifications.
• Maintain accurate, organized, and audit-ready resident files.
• Follow Fair Housing requirements and affordable housing regulations.
• Escalate complex eligibility or compliance questions to the appropriate manager or compliance team.

Property Operations

• Assist with move-in and move-out inspections and documentation.
• Maintain leasing, occupancy, and resident records.
• Coordinate with maintenance staff regarding unit readiness and resident needs.
• Support marketing and outreach efforts to generate leads and maintain property visibility.

What We’re Looking For

• High school diploma or equivalent required.
• Customer service experience required.
• Property management, leasing, housing, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow established processes.
• Comfortable working with residents, applicants, coworkers, and community partners.
• Ability to learn Fair Housing and affordable housing program requirements.
• Ability to obtain required Fair Housing certification within the established timeframe.
• Comfortable using Microsoft Word, Excel, and Outlook and learning property management systems such as Yardi and RentCafe.

Make an Impact Where You Work

At CHP, leasing is about more than filling apartments. You’ll help connect individuals and families with quality affordable housing while becoming part of an organization committed to strengthening communities.

About the Company

CHP works to create homes and communities that are healthy, sustainable, and affordable. Our vision is healthy, sustainable communities for everyone. Building on a long-standing tradition of environmental, economic, and social responsibility, CHP is a 501(c)(3) nonprofit that works with private and public partners to develop and preserve award-winning homes and neighborhoods. Together with our partners, we revitalize communities, foster stability for our residents, and promote a healthier planet for future generations.

If you require accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to our recruiting team at [e-mail], [phone] (phone), [phone] (fax), or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES

CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement, CHP will not pay any referral compensation or recruiter fee, and if a recruiter or agency submits a resume or candidate without a signed agreement, CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.