Part-Time Leasing Agent

Richmark Property Management; United States; On-site; USD 25,000 - 33,000; Part time

Job summary

Richmark Property Management in the United States is seeking a part-time Leasing Consultant to drive leasing, marketing, and exceptional resident service. You will be the main on-site contact, generate traffic, show units, and help prospective residents find their homes.

The role requires strong communication, basic computer skills, and a customer-oriented mindset. You must be comfortable working weekends and overtime as needed and possess a high school diploma and a valid driver’s license.

Qualifications

• Customer service experience in leasing or hospitality.
• High school diploma or equivalent; driver’s license required.
• Ability to work weekends and flexible hours.
• Proficient in basic computer programs and sales conversions.

Responsibilities

• Generate traffic, lease units, and provide exceptional customer service.
• Respond to leads quickly and follow up on schedule.
• Maintain knowledge of unit availability, pricing, and community information.
• Host resident appreciation events and foster a sense of community.
• Serve as first contact for residents and resolve issues.
• Escalate issues to site management when needed.

Skills

Microsoft Word

Excel

Outlook

Social media

Sales (leases)

Independent decision making

Verbal and written communication

Weekend/overtime flexibility

Customer service

Education

High school diploma or equivalent

Driver's license

Tools

Property management software

Job description

Job Type

Part-time

Description

Position Summary

The leasing consultant’s focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents.

Pay

$21

Ongoing Essential Duties

• Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule
• Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects
• Strives to meet and exceed occupancy goals
• Is familiar with Fair Housing Regulations and performs all tasks accordingly
• Maintains a working knowledge of the local community, including local schools, business, and events
• Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents
• Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities
• Serves as a first point of contact for residents, works to resolve any issues or complaints.
• Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects
• Quickly escalates any customer service issues to site management when support is needed
• Communicates effectively to site management and maintenance team to resolve any noticed issues
• Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site
• Enthusiastically greets each person who enters the office
• Approaches each situation in a friendly and helpful manner
• Maintains a pleasant, professional, and cheerful presence at all times
• Always presents a professional appearance and follows established dress code policy
• Strives to learn the assistant community manager’s role and can fill in for the assistant community manager when needed.
• Other duties as assigned

Requirements

Required Skills/Abilities

• Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook
• Experience in social media and technology
• Proficiency in converting phone calls to appointments and appointments to leases (Sales)
• Ability to act independently and make decisions
• Excellent verbal and written communication skills
• Flexibility to work weekends, overtime, and other unscheduled times as required
• Work hours will be determined with the direct supervisor; however, Saturdays are a required workday

Supervisory Responsibilities

• This position does not have supervisory responsibilities

Education and Experience

• Customer service experience
• At least 6 months experience in the apartment, leasing, or hospitality industry preferred
• High school diploma or equivalent combination of education required
• Drivers license required

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Salary Description

$21