Part Time Keyholder

Lilly Pulitzer; Atlanta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Lilly Pulitzer is seeking a part-time Keyholder to support daily operations at our retail store. You will drive sales by delivering an exceptional client experience, assist the sales team, and help safeguard assets while reflecting the brand’s Casual Glamour.

Open to a flexible schedule, including nights, weekends and holidays. You will participate in opening/closing the store, maintain visual and operational standards, and escalate client issues to management when needed.

Qualifications

• Prior supervisory experience in fashion or retail preferred.
• Excellent communication with clients, colleagues, and management.
• Strong problem solving and decision-making skills.
• Proficiency in Microsoft and Apple technology.
• Ability to multi-task in a fast-paced environment.
• Knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Stand and move about the store during shifts.

Responsibilities

• Understand Lilly Pulitzer concept, client, merchandise, and heritage.
• Drive sales goals by delivering exceptional client experience and supporting the sales team.
• Demonstrate Lilly Pulitzer selling culture and maintain client experience.
• Manage cash transactions accurately per procedures and oversee opening/closing.
• Act as a proactive team member with decision-making and multitasking abilities.
• Resolve client issues or escalate to store management as needed.
• Provide feedback to management on selling opportunities and successes.
• Maintain Lilly Pulitzer visuals and operational standards and safeguard assets.

Skills

Communication

Problem solving

Multi-tasking

Tech proficiency

Client experience

Sales support

Tools

XStore

Tulip

Job description

Lilly Pulitzer

Job Type:

Regular

Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

About the Position

The Keyholder is responsible for assisting with the daily operations of the Lilly Pulitzer retail store. This includes sales, client experience, and safeguarding the assets of the store.

A day in the life…

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
• Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision‑making and multitasking capabilities while prioritizing service.
• Positively resolve client‑related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Qualifications for the Position

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision‑making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi‑task in a fast‑paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know…

• This position is classified as a part‑time, hourly, non‑exempt position.
• This position is based In‑Store at our Lilly Pulitzer Retail Location.
• Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
• This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
• This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
• This position is reviewed annually.

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E‑Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

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