Part-Time Keyholder

Lilly Pulitzer; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Lilly Pulitzer is seeking a part-time Keyholder for our Jacksonville store to assist with daily operations, sales, customer service and asset protection. This role requires presenting and selling Lilly Pulitzer merchandise in line with the brand, greeting customers, and maintaining inventory accuracy.

You will learn brand concepts, merchandise knowledge, and the POS system while balancing customer needs and store efficiency. Prior retail experience is required; a four-year degree is preferred.

Qualifications

• Prior experience in a retail store is required.
• A four year college degree is preferred, but not required for the position.

Responsibilities

• Assist with daily store operations, sales, customer service and asset protection.
• Present and sell Lilly Pulitzer merchandise consistent with the brand.
• Greet customers and provide sales assistance to close merchandise.
• Know merchandise on the floor and suggest items to customers.
• Use POS software for transactions, inventory, and opening/closing registers.
• Safeguard store assets and maintain inventory integrity.
• Support management with merchandising, floor displays, and promotions.
• Build a personal client book to drive repeat business.

Skills

Customer service

Sales

Flexibility

POS proficiency

Cash handling

Education

Bachelor's degree preferred

Tools

POS software

Job description

Lilly Pulitzer Job Type: Regular Brand Strategy

Job Description

The Keyholder has responsibility for assisting with the daily operation of the Lilly Pulitzer retail store. This includes sales, serving the customer, and safeguarding the assets of the store.

The following specific responsibilities supplement the overall duties:

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the customer, the merchandise and the heritage.
• Present and sell merchandise consistent with the brand.
• Greet each customer and provide the sales assistance appropriate to sell merchandise to the customer.
• Know the merchandise on the floor and suggest merchandise to customers as appropriate.
• Provide suggestions to management for merchandising which may improve sales.
• Build a personal client book.
• Use the POS software system effectively.
• Learn the point-of-sale software system, and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager.
• Use the system to perform the following tasks: routine register transactions, routine inventory receivings and transfers, and opening and closing of the registers and store.
• Safeguard the assets of the store.
• Maintain the integrity of the inventory.
• Prevent inventory shrink to the extent reasonable and appropriate.
• Assist in performing cycle counts, and a year-end comprehensive physical inventory.
• Operate the store consistently with the prescribed company policies and procedures for the store.
• Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business.

Skills Required to Perform Successfully

• Understand Lilly Pulitzer and have a genuine enthusiasm and interest for the concept, the customer and the merchandise.
• Sufficient fashion credibility to sell merchandise to customers.
• The initiative and self-assurance to be able to approach and sell customers comfortably.
• A high level of dedication, commitment and initiative to operate a store dependably and with minimal supervision or direction.
• The flexibility of schedule to accommodate the hours typical of retail store employee.
• The ability and comfort level to operate with an automated point of sale system.
• The detail orientation necessary to safeguard the assets of the store. This includes cash reconciliation and inventory management.

Education and Experience Required

A four year college degree is preferred, but not required for the position.

Prior experience in a retail store is required.

Miscellaneous

This position is classified as, part-time hourly; it is non-exempt and eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. This position is reviewed annually.

Equal Opportunity Employment

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify.

Details in English and Spanish.

Right to Work Statement in English and Spanish.

Disability Accommodation

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.