Part-Time Key Lead: Retail Floor Supervisor & CX

abercrombie.com; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to function as Floor Supervisor, coaching Brand Reps and Stock Associates to ensure a quality in-store experience. You will support daily sales, product knowledge, and visual merchandising while leading the team on the floor.

The role requires strong communication, interpersonal skills, and a proactive mindset, with hours varying weekly and a need for weekend availability. This position operates on-site in Winston-Salem, NC.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent
• Strong communication and interpersonal skills are required
• Able to balance multiple tasks with attention to detail

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Part-Time Key Lead to function as Floor Supervisor, coaching Brand Reps and Stock Associates to ensure a quality in-store experience. You will support daily sales, product knowledge, and visual merchandising while leading the team on the floor.

The role requires strong communication, interpersonal skills, and a proactive mindset, with hours varying weekly and a need for weekend availability. This position operates on-site in Winston-Salem, NC.