Part-Time Insurance Office Intern — Customer Service & Growth

Hanna Drane - State Farm Agent; Pennsylvania; On-site; USD 20,000 - 40,000; Part time

Job summary

Hanna Drane State Farm in Evans City, PA is seeking an organized Intern to support administrative duties and drive customer relations in a fast-paced office. This entry-level role offers exposure to insurance products, client interactions, and marketing-minded tasks that can pave a path for career growth and higher earnings.

You will assist with responding to inquiries about insurance options, policy changes, billing questions, and transfers, while maintaining a high standard of service.

Qualifications

• Ability to work collaboratively as part of a team, as well as operate independently.
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
• Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Team player

Customer service

Time management

Job description

Hanna Drane State Farm in Evans City, PA is seeking an organized Intern to support administrative duties and drive customer relations in a fast-paced office. This entry-level role offers exposure to insurance products, client interactions, and marketing-minded tasks that can pave a path for career growth and higher earnings.

You will assist with responding to inquiries about insurance options, policy changes, billing questions, and transfers, while maintaining a high standard of service.