Part-Time Insurance Customer Advocate

Richard Munoz - State Farm Agent; Leander (TX); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Growth opportunities

Job summary

Richard Munoz - State Farm Agent is seeking a part-time Customer Service Representative to join a State Farm Agent Team Member office in the Southwest Austin area. The role involves establishing customer relationships, providing prompt service on inquiries about Auto, Home, Life, and Retirement planning, and helping customers with policy changes and billing questions.

The position emphasizes teamwork, proactive problem solving, and a customer-first approach, with licensing opportunities

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and proactive in solving problems.
• Detail oriented with a customer-focused mindset.
• Able to work effectively in a collaborative team environment.
• Dedicated to delivering quality customer service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance options, coverages, and billing.
• Educate customers about insurance options using a needs-based approach.

Skills

Excellent communication

Self-motivated

Detail oriented

Team environment

Proactive problem solving

Job description

Richard Munoz - State Farm Agent is seeking a part-time Customer Service Representative to join a State Farm Agent Team Member office in the Southwest Austin area. The role involves establishing customer relationships, providing prompt service on inquiries about Auto, Home, Life, and Retirement planning, and helping customers with policy changes and billing questions.

The position emphasizes teamwork, proactive problem solving, and a customer-first approach, with licensing opportunities