Part Time Inside Sales Representative

US LBM Holdings, LLC; Hammonton (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Universal Supply Co., a division of US LBM Holdings, LLC, is seeking an Inside Sales Representative to support new and existing customers in the building materials industry. You will provide product support, quotes, and dimension information, both in person and over the phone, helping drive orders and customer satisfaction.

Ideal candidates have 1–3 years in building materials, strong communication skills, and comfortable using a calculator and POS systems.

Qualifications

• High School Diploma or GED required
• 1–3 years of inside sales in building materials preferred
• Experience with building materials and applications beneficial

Responsibilities

• Respond to customer inquiries regarding product selection, orders, prices and quotations
• Initiate calls to customers to generate sales
• Enter orders and manage returns and service requests
• Coordinate purchase and delivery of special products
• Maintain stock levels on the sales floor and in the stockroom
• Resolve billing issues and back-order problems
• Develop and grow professional relationships with customers
• Handle special orders and pricing

Skills

Customer relations

Communication skills

Inventory control

Product knowledge

Cash handling

Education

High School Diploma or GED

Tools

POS system

Job description

Founded in 1965, Universal Supply operates locations in five states, Connecticut, Delaware, New Jersey, Maryland and Pennsylvania, providing professional builders with the best in specialty building products, including roofing, siding, windows, doors, cabinetry, millwork and fasteners.

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A Brief Overview
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.

Pay Range: $18.00 - $23.00/hour

What you will do

• Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
• Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
• Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
• Maintains stock levels on the sales floor and in the stockroom.
• Researches credits, returns, and late payments as needed.
• Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 1-3 years of experience in building material industry with basic knowledge of product and application required.
• 1-3 years of inside sales experience preferred.

Skills and Abilities

• Ability to operate computer, calculator and cash register.
• Knowledge of building supplies, applications, related equipment, and/or construction industry.
• Good interpersonal and customer relations skills and excellent oral and written communication skills.
• Should be familiar with inventory and inventory control.
• Must be able to walk throughout yards, plants and offices.

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Universal Supply Co., a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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