Administrative Coordinator

City of High Point; United States; On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Lifelong pension after 5 years vesting

401K and 457B plans

PTO within first year

13 paid holidays per year

Tuition reimbursement plan

Medical, dental, and vision plans

Job summary

The City of High Point is seeking an Administrative Specialist I to perform complex clerical tasks under supervision. You will prepare documents, assist customers, and manage files and reports in a busy public service environment.

Qualifications include a high school diploma or GED and strong MS Office skills. Preferred two years of clerical experience; Workday knowledge is a plus. This full-time role is based in High Point, NC with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint).
• Two years of office/clerical experience preferred; Workday experience is a plus.

Responsibilities

• Greet and assist walk-in visitors and callers.
• Process paperwork and payments when necessary.
• Maintain electronics records and schedules; support department leadership.

Skills

Clerical experience

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Workday

Job description

Compensation Range $51,568.82 - $66,071.75

Who We Are: At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values:

• Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
• Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here.
• Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust.
• Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.

What We Offer:

The City of High Point offers a competitive salary commensurate with education and experience.

We also offer generous benefit package for full-time employees which includes but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 401K and 457B Retirement Plans
• PTO earned within first year
• 13 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You'll Do:

The Administrative Specialist I performs complex, responsible, skilled clerical and routine administrative work under the direct supervision of department leadership. This position requires knowledge of office and work unit policies and procedures and is tasked with preparation of documents and reports, assisting internal and external customers and other office work such as maintaining files, mail distribution and photocopying.

Essential Tasks & Responsibilities:

• Greets and provides initial assistance to walk-in visitors and telephone customers
• Processes paperwork and payments when necessary
• Trains employees on office equipment as necessary
• Maintains electronics records across multiple platforms
• Opens and distributes mail, types letters, general correspondence and inter-office memos
• Schedules and coordinates meetings at the request of department leadership
• Processes payments and reconciles accounting unit budgets
• Reviews and enters timesheets and leave forms into Payroll system
• Assembles statistical and financial data during the annual budget creation and evaluation
• Coordinates travel for staff attending professional trainings and conferences
• Researches and compiles information for reports and projects
• Maintains inventory and processes new supply orders
• Assists in the creation of presentations
• Researches and enters building and site information into databases
• Participates in preparation for and recall of departmental and external meetings
• Oversees the maintenance of office files including sorting, indexing and alphabetizing
• Participates in special projects and other duties as assigned by department leadership

Qualifications:

Minimum Required Qualifications

• High School Diploma or GED
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Publisher, PowerPoint)

Preferred Qualifications

• Two (2) years of office and/or clerical experience
• Proficiency in Workday software

Physical Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens and applicants. Visual Abilities – the ability to perceive via eyesight is required for this position: Acuity, far – clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle or addressing an audience. Acuity, near – clarity of vision at 20 inches or less. Must be able to see work‑related business documents close at hand. Depth perception – Three‑dimensional vision and the ability to judge distance and space relationships. Field of Vision – the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area. Accommodation – Must be able to adjust the eye lens to glance quickly. Exerting up to 20 pounds of force occasionally; and/or Exerting up to 10 pounds of force frequently; and A negligible amount of force constantly to handle or move materials related to the position Reaching - Extending the hand(s) or arm(s) in any direction. Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s). Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

Reasoning Ability to apply principles of logical thinking combined with knowledge of principles and practices of public service work tasks and handle practical situations, comprehend and respond to a variety of situations in a timely fashion and exercise good judgment. Mathematics Ability Using arithmetic and/or Statistics: Ability to direct and oversee the use of arithmetic and/or statistics in the preparation of a variety of tests and reports.

Language Ability

The ability to speak, read and write the English Language are required for this position.

Environmental Conditions

Physical Surroundings The Administrative Associate will work primarily indoors but special projects may require occasional outdoor work. Hazards None

Machinery/Tools/Work Aids/Other Equipment

Computer, word processors, fax machine, copy machine, laser printer, calculator, and other office supplies regularly available.

This position requires a valid North Carolina Driver's License issued by the State of North Carolina. The work location of this job will be 211 S Hamilton St High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at‑will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre‑placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.

The City of High Point offers a comprehensive benefits package to all regular full‑time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part‑time positions may participate in some of the benefit programs offered to regular full‑time employees.

Benefits Overview

Access the following link to view City of High Point Benefits and links to Benefit sites: Benefits Overview The Benefits Handbook provides a summary of benefits for City of High Point Employees.