Part-Time Impact Concierge — Providence, RI

Energy Innovation Corp; Providence (RI); On-site; USD 74,000 - 102,000; Part time

Job summary

Community Impact Foundation in Providence, RI is seeking a Concierge to support relationship building and customer success on a part-time schedule. The role combines hands-on operations with clear documentation, helping the local team maintain site functionality while improvements are deployed.

You will be measured by empathy, reliability, attention to detail, and a curiosity that pushes beyond the job description.

Qualifications

• Empathy and active listening for customer needs.
• Ability to resolve issues calmly and effectively.
• Curiosity to learn beyond stated responsibilities.
• Reliability in following through on commitments.
• Attention to detail in documentation and processes.

Responsibilities

• Keep Providence, RI site running while improvements ship underneath.
• Maintain clear documentation of work performed and outcomes delivered.
• Resolve customer concerns with patience and a focus on outcomes.
• Step in on additional duties that support the wider mission.
• Carry general knowledge that doesn't live in any wiki yet.

Skills

Empathy

Conflict resolution

Curiosity

Reliability

Detail-oriented

Job description

Community Impact Foundation in Providence, RI is seeking a Concierge to support relationship building and customer success on a part-time schedule. The role combines hands-on operations with clear documentation, helping the local team maintain site functionality while improvements are deployed.

You will be measured by empathy, reliability, attention to detail, and a curiosity that pushes beyond the job description.