Part-Time Identity Credentialing Specialist

North South Consulting Group, LLC; North Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

North South Consulting Group, LLC is seeking a part-time Identity Credentialing Specialist to deliver professional customer service in a secure credentialing environment. The role involves verifying identities, processing credential requests, and maintaining electronic records with strict privacy standards.

The position supports daily operations for 20 hours per week and requires attention to detail, reliability, and adherence to security procedures.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service or administrative support experience preferred.
• Experience using computerized information systems for data entry and record maintenance.
• Proficiency with Word, Excel, Outlook, and Teams.

Responsibilities

• Provide courteous, professional, and timely customer service for identity credentialing and related administrative services
• Verify customer identity and eligibility using credentialing systems
• Process credential requests, renewals, replacements, updates and related transactions
• Review applications and documents for completeness and compliance
• Enter, update, and maintain electronic records accurately
• Assist customers with requirements, documentation, and eligibility questions
• Handle credential maintenance tasks and account maintenance as authorized
• Operate credential production equipment and related office devices
• Maintain privacy and security of sensitive information
• Maintain accountability of materials and equipment
• Respond to inquiries by phone, email, and in person professionally

Skills

Customer service

Administrative support

Data entry

Microsoft Office

Organizational skills

Education

High school diploma

Tools

Word

Excel

Outlook

Teams

Job description

North South Consulting Group, LLC is seeking a part-time Identity Credentialing Specialist to deliver professional customer service in a secure credentialing environment. The role involves verifying identities, processing credential requests, and maintaining electronic records with strict privacy standards.

The position supports daily operations for 20 hours per week and requires attention to detail, reliability, and adherence to security procedures.