Part-Time HVAC Customer Engagement Specialist

Seer Group; Beaverton (OR); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

Paid Sick Leave

Employee Assistance Program

Job summary

Columbia NW Heating is seeking a part-time Customer Engagement Representative to represent our HVAC company inside Home Depot locations in Beaverton or Portland (Mall 205). You will talk with homeowners, answer basic questions about heating and cooling, and help schedule a free in-home estimate with our HVAC professionals.

There are no cold calls or door-to-door sales. The role offers a friendly schedule with Wednesday–Saturday shifts, 9:00 AM–5:00 PM, and 25–30 hours per week.

Qualifications

• HVAC experience is NOT required. We'll train you.
• High School education required.

Responsibilities

• Greet and engage Home Depot shoppers in a friendly, approachable way
• Start conversations with homeowners about their heating and cooling needs
• Provide basic information about HVAC services
• Schedule free in-home estimates using a mobile app
• Hand out information and promotional materials
• Represent Columbia NW Heating professionally and positively
• Work toward appointment goals while creating a great customer experience
• Communicate with sales and service teams for proper follow-up

Skills

Customer service

Communication

Education

High School

Job description

Columbia NW Heating is seeking a part-time Customer Engagement Representative to represent our HVAC company inside Home Depot locations in Beaverton or Portland (Mall 205). You will talk with homeowners, answer basic questions about heating and cooling, and help schedule a free in-home estimate with our HVAC professionals.

There are no cold calls or door-to-door sales. The role offers a friendly schedule with Wednesday–Saturday shifts, 9:00 AM–5:00 PM, and 25–30 hours per week.